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  1. #1


    Member Since
    Jun 01, 2014
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    How Do I Get a New Master Password?
    My mom has lost her master password on her mac including the mac software to install the OS. What are my options here for getting a new master password to be able to install software as an admin?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Fort Worth, Texas
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    49,083
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Tell us which version of OS X your Mom is using on her Mac. The procedure for assigning a new password varies. Up to OS X 10.6 the password is changed with the install disk, from OS X 10.7 to the present, it's done from the recovery partition using Terminal.

  3. #3


    Member Since
    Jun 01, 2014
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    3
    Quote Originally Posted by chscag View Post
    Tell us which version of OS X your Mom is using on her Mac. The procedure for assigning a new password varies. Up to OS X 10.6 the password is changed with the install disk, from OS X 10.7 to the present, it's done from the recovery partition using Terminal.
    It's OS X 10.9.3.

  4. #4

    harryb2448's Avatar
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    Nov 28, 2007
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    Nambucca Heads Australia
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    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    If you mean the login password this will help. if you mean FileVault bad, bad news. There is no Mavericks disc. The option was to burn to a USB thumb drive prior to rinning the bInstaller. After Installl the Instaler deletes from the Applications Folder.


    OS X Mavericks: Reset a login password

    FileVault is much more of a challenge:-


    http://support.apple.com/kb/ht4790
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5


    Member Since
    Jun 01, 2014
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    3
    Quote Originally Posted by harryb2448 View Post
    If you mean the login password this will help. if you mean FileVault bad, bad news. There is no Mavericks disc. The option was to burn to a USB thumb drive prior to rinning the bInstaller. After Installl the Instaler deletes from the Applications Folder.


    OS X Mavericks: Reset a login password

    FileVault is much more of a challenge:-


    OS X: About FileVault 2

    "Reset your login password when FileVault is turned on

    If FileVault is turned on, use the FileVault recovery key to reset your login password."


    What is FileVault and how do I know whether it's on or not?

  6. #6

    pigoo3's Avatar
    Member Since
    May 20, 2008
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    35,367
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by blimpy View Post
    What is FileVault and how do I know if it's turned on?
    - Apple Menu
    - System Preferences
    - Security & Privacy
    - File Vault tab

    Don't forget to try Google (5 second search)…rather than waiting 6+ hours.

    * Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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