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  1. #1
    Printer Scanner Prolem

    Member Since
    May 04, 2011
    Posts
    73
    Printer Scanner Prolem
    I have Firefox and Safari on computer, my wife uses Firefox to pick up her mail, I use Safari-AOL Mail, when I try to scan a document to send in email it sans but will not store in my documents, it will on Firefox for my wife. How do I get the printer, scanner to work on Safari as well?

  2. #2
    Printer Scanner Prolem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    The operation of any printer or scanner does not depend on your internet browser. (Safari, Firefox) You didn't mention which printer-scanner you have or what version of OS X you're using? You need to make sure that your printer-scanner has the proper drivers loaded for whichever version of OS X you're using.

  3. #3
    Printer Scanner Prolem

    Member Since
    May 04, 2011
    Posts
    73
    Printer Scanner Proble
    I have 10,9.2, Maverick, added Maverick a short time ago, maybe the driver.

    I have an HP C-4280. All in one.

    Thanks in advance for your help.

  4. #4
    Printer Scanner Prolem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    The HP web site has a listing for the driver: Mavericks 10.9 Drivers for the HP C-4280 are located here. Be sure to follow the HP instructions for installation.

  5. #5
    Printer Scanner Prolem

    Member Since
    Dec 11, 2010
    Posts
    1,352
    The print & scan drivers for the HP Photosmart C4200 series are available for auto-download from Apple's servers:
    OS X: Printer and scanner software available for download

    These drivers are automatically installed when you Add the printer in Print & Scan prefs if your Mac is working correctly. If your Mac doesn't auto-find and install the correct drivers, you should reset the Printing System:
    OS X Mavericks: Reset the printing system

  6. #6
    Printer Scanner Prolem

    Member Since
    May 04, 2011
    Posts
    73
    Still not working, I tried everything, uninstalled, re-installed, uploaded correct drivers and updates now I have completely lost the scan pro part, I think I need a new wireless printer that is more up to date with Maverick on my IMAC and with my new iPhone 5c. Any suggestions on good printer that is good on ink???

  7. #7
    Printer Scanner Prolem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    I don't what your iPhone 5c has to do with printing or scanning but if you're looking for a new printer, here are some suggestions:

    Epson
    Brother
    HP

    Those three generally support OS X and have available drivers. I would have also recommended Canon, but their installation instructions and wireless setup leaves much to be desired. And the last one I had was a piece of junk.

  8. #8
    Printer Scanner Prolem
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,556
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Not sure what is happening here but you might not need a different printer just yet. Not sure what the fix is but some users are apparently able to get this working. See here
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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