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  1. #1


    Member Since
    Dec 22, 2011
    Posts
    24
    Am I the only one with Mail notification problem?
    I have to open the mail folder to see if there is mail in it, the notification is not showing if there is or how many. Or, there is 3 mail in it and after opening all, it still shows 3. Cannot quit Mail the regular way, Command + Quit, I must Force Quit.... so what to do????

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
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    Nambucca Heads Australia
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    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Depends on what operating system you are using which you have not shared with us. Do you have a Dock? Does the Mail icon appear in the Dock? When you get mail a red number appears on the Mail icon as well as your chosen sound notification unless you have deselected these option in Mail Preferences.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3


    Member Since
    Dec 22, 2011
    Posts
    24
    I am on Version 10.9.2 Maverick
    Yes, I have a Dock and the Mail App is showing with the Red dot when I have new mail. Say like 3, so I open the three but it's still shows 3 as not open.
    Some folder will have new mail in it but not showing how many.
    I have already Rebuild each folder numerous time. The mystery is that, to close mail I must Force Quit....
    Thanks for your help

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,274
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    When you open Mail after the numeral red 3, it vanishes which is normal. If you have increased the number of mail boxes of course it cannot show each and every one only the total items. Try Repairing Permissions and if no better run Onyx over the whatever it is.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5


    Member Since
    Dec 22, 2011
    Posts
    24
    Yes, I did Repair Permission and also the Onyx, still the same problem. I must open each mail folder to see if I have new mail.
    I just realize I didn't get an original install disc when I purchase my I mac from an Apple Store. Should it have been coming with it?
    I looks like I need to reinstall the Mail Application Folder? What do you suggest next? I did upgrade to Maverick expecting the problem would go away but didn't.
    Thanks for your help.

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    49,125
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    In order to reinstall the Mail application, you'll need to reinstall Mavericks from the Mac App Store. Reinstalling will not cause any loss of data or documents. But backup anyway!

    Log on to the Mac App Store and select "Purchased". You should see Mavericks and next to it will be the word "download". You can download from there. After it's downloaded, select to install it from your Applications folder.

  7. #7


    Member Since
    Dec 22, 2011
    Posts
    24
    Please, Where is the "Purchased" on the Mac App Store?

  8. #8

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Open the App St ore and in the Finder field typeMavericks and up it will come for another download.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  9. #9

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    49,125
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    You'll find "Purchases" at the top of the App store opening screen. You can't miss it.

  10. #10

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
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    28,965
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    On not reading in the dock all mail folders with new messages, Open MAIL Preferences and on the General Tab do you see Dock Unread Count? If so change it to All Mailboxes.
    Attached Images Attached Images

  11. #11


    Member Since
    Dec 22, 2011
    Posts
    24
    Unfortunately after doing all you suggested, the problem remain the same....
    Really appreciate your help.
    Thank you

  12. #12


    Member Since
    Dec 22, 2011
    Posts
    24
    How do I go about either replacing the whole Mail Application or re-instal the System?
    I just realize that I didn't get the Original Instal Disk when a purchase from the Apple Store.
    Thanks in advance
    Gilbert

  13. #13

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,125
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Quote Originally Posted by Gilbert117 View Post
    How do I go about either replacing the whole Mail Application or re-instal the System?
    I just realize that I didn't get the Original Instal Disk when a purchase from the Apple Store.
    Thanks in advance Gilbert
    You're going to have to re-install Mavericks as I told you in the previous reply. Go to the Mac App store and click on "Purchases". It's right there on the top menu.

    Then click on "Download". After it downloads, look for the Mavericks Installer in your Applications folder. Click on install and follow instructions. If all this is confusing, take your Mac to the Apple store where you purchased it and have them reinstall Mavericks for you.

  14. #14


    Member Since
    Dec 22, 2011
    Posts
    24
    I did reinstall Maverick and the problem is the same.

  15. #15

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,125
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Erase your old Mail program first and then reinstall Mavericks. Otherwise it will not install a new copy. Make sure you backup all your mail messages before erasing the mail program.

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