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falconrocket 04-22-2014 01:15 PM

No reboot after installing Lion
I recently bought a lion osx code from apple and had a friend redeem it for me on his macbook. When I went to install it on my macbook, it went through the installation process twice, and then went back to the utilities window without rebooting. What am I doing wrong?

cradom 04-22-2014 02:14 PM

You bought a code? How? Apple doesn't sell "codes". Please explain more of what you have.

falconrocket 04-22-2014 03:33 PM

I purchased Lion 10.7 online from OS X Lion (10.7) - Apple Store (U.S.). I don't have the installation disk, so I had to have it on my apple account.

chscag 04-22-2014 03:58 PM

Why did you have your friend redeem it for you on his MacBook? Why not yours? And whose Apple ID was used to purchase Lion?

falconrocket 04-22-2014 04:25 PM

It was my aunt's old MacBook. She sent it to me with a formatted hard drive. I had never purchased an OS on my apple account as I've never owned a MacBook before, so I had a friend redeem the code on his Mac with my account information. After it was added to my account, I went to install it on my MacBook. Sorry for the confusion.

harryb2448 04-22-2014 05:28 PM

Need much more information.

What model? The original MacBook can only run up to Snow Leopard OS X.6.8 ~ no Lion OS X.7 or later.

falconrocket 04-22-2014 05:47 PM

I know my MacBook is compatible with lion 10.7, as that's what it chooses to install by default. When I start up, all that shows is Mac OS X Utilities. When I select "Reinstall Mac OS X", It tells me to click continue to set up the installation of Mac OS X 10.7. Then, I enter in my apple ID. After it the installation finishes, I'm sent back to OS X Utilities.

cradom 04-22-2014 06:36 PM

Please tell us what model of Macbook...

falconrocket 04-22-2014 06:43 PM

The model number on the back is A1278. Unfortunately I can't get to the about this mac page from OS X Utilities.

cradom 04-22-2014 06:47 PM

Ok, that model is capable of running up to Mavericks. There's also a firmware update available when you get around to it.
When you bought/downloaded Lion, how did you make a bootable stick/disk? Or did you?

falconrocket 04-22-2014 07:02 PM

I can't download mavericks because I can't access the app store. I can only use OS X disc utilties.

When I bought Lion, apple sent me a redeemable code in a PDF document. I asked my friend to redeem it for me using my account on his MacBook. Then, I was able to install lion. The problem is that when the install finishes, there's no reboot like it says. I'm just sent back to disc utilities.

cradom 04-22-2014 07:07 PM

You haven't answered the question... exactly how are you trying to install Lion?
DVD, USB stick, magic, how?

falconrocket 04-22-2014 07:13 PM

I didn't use a disc or USB stick. I'm only using my apple account. I'll show you a video that shows what I am doing The problem that I'm having is that after the installation is supposedly done, my computer doesn't restart like it says it's supposed to. It doesn't send me to the set up.

MacInWin 04-22-2014 08:20 PM

Let me ask the question a different way. You said your friend "redeemed" this code for you on your account. At that point the install file was on HIS machine. How did you get the install file to YOUR machine? USB, DVD, whatever?

You said:

I can't download mavericks because I can't access the app store.
if that's so, then how are you using your Apple ID? How did you get an Apple ID? And was did you mean when you said, "I'm only using my apple account?"

falconrocket 04-22-2014 08:28 PM

As far as I understand, as long as lion has been installed using MY account, then I can use it on MY computer as long as I have my apple ID. It's not a USB, or a DISC. Lion was added to my Apple account. if you watch this video (, then you can see exactly what I'm doing. The problem is that the installation finishes but the computer does not restart. My Apple ID is the same as my Itunes account, which I created using my Windows laptop. I'm pretty sure that as soon as the code was redeemed on my account, then I can use it to install Lion 10.7 on any MacBook. Before my friend redeemed the code for me, I was told that I needed an Apple ID used to purchase Lion 10.7.

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