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  1. #1


    Member Since
    Jan 20, 2012
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    Mac OS X Desktop, 10.11.3 El Capitan
    Downloads problem
    Unable to complete latest IMovie download. Each time the download is ready to install I have and error msg. on the page which says: "An error has occurred"! What is wrong there? Thanks

  2. #2

    chscag's Avatar
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Where are you downloading the movie from? NetFlix, iTunes, ?

  3. #3


    Member Since
    Jan 20, 2012
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    Hernando, MS
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    Mac OS X Desktop, 10.11.3 El Capitan
    Error message
    Quote Originally Posted by chscag View Post
    Where are you downloading the movie from? NetFlix, iTunes, ?
    It is my "Auto Download" on my Mac OS X 10.9.2 trying to download IMovie 9.3 from Apple Store. It is not ITunes or any source other than Apple Store.

  4. #4


    Member Since
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    There is no "extension" on the msg. - simply says "There was an error"!

  5. #5

    chscag's Avatar
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    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Sorry about that, I missed the "iMovie" part and thought you were downloading actual movies from iTunes or NetFlix.

    Did you try downloading it again from the Mac App Store? And what do you mean, it's your auto download? Are you referring to software update?

  6. #6


    Member Since
    Jan 20, 2012
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    Hernando, MS
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    Specs:
    Mac OS X Desktop, 10.11.3 El Capitan
    Error Message
    Quote Originally Posted by chscag View Post
    Sorry about that, I missed the "iMovie" part and thought you were downloading actual movies from iTunes or NetFlix.

    Did you try downloading it again from the Mac App Store? And what do you mean, it's your auto download? Are you referring to software update?
    Yes, I did try and download again. It is an "Auto Update". I simply click on Apple>SoftwareUpdate and I've done this time and time again and each time I get the msg. "Ann error has occurred" in red???? Just tried it again - same result.
    PTW "pop-up" blocker is "OFF".

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    I just did some checking......

    The latest iMovie available from software update is 10.0.3. Are you sure you're not trying to download an older version over the top of a newer one? I've got two iMovie versions in my Application Folder: 10.0.3 and 9.0.9 Check your Application Folder to see what you have.

  8. #8


    Member Since
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    Smile Error Message
    Quote Originally Posted by chscag View Post
    I just did some checking......

    The latest iMovie available from software update is 10.0.3. Are you sure you're not trying to download an older version over the top of a newer one? I've got two iMovie versions in my Application Folder: 10.0.3 and 9.0.9 Check your Application Folder to see what you have.
    Well, I looked at it in Finder and lo and behold my version is 10.2. - so I suppose this is the error that it is referring to. Do you suppose this means something is wrong with my "auto updater"?
    Thanks so much for your help.
    Sam Sayger
    Hernando, MS

  9. #9

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    It does sound like the auto update or software update may be missing the fact that you are already updated. I wouldn't worry about it though. Sometimes the latest information on an application version does not get properly updated. I've had the same thing happen and it eventually straightened itself out.

  10. #10


    Member Since
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    Quote Originally Posted by chscag View Post
    It does sound like the auto update or software update may be missing the fact that you are already updated. I wouldn't worry about it though. Sometimes the latest information on an application version does not get properly updated. I've had the same thing happen and it eventually straightened itself out.

    Thanks tons for all your good help!
    Sam

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