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OS X - Operating System General OS operation information and support

Unable to re-install OS Snow Leopard on my Late 2009 Mac Book Air


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Truthfinder

 
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Quote:
Originally Posted by dtravis7 View Post
I agree with Nick. Not 100% sure what but something has failed. It very well could be the drive. You are getting file corruption and something is causing it.

Do you have an External hard drive? If so install to that. Do you still have the issues? If not, then it's the internal drive, if you still do, something Memory or Logic Board related.
Thank you very much indeed for both-pigoo3 & dtravis7.
I would be very happy if it is SSD. I would like to try the external Hard Drive. Mine is a Mac Book Air.
So do I connect my external drive using the usb on my Mac Book air 2.1 (2009)
can you direct me to link the way to try this technique to identify if my SDD is the problem..

Thank you very much.
Regards
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Quote:
Originally Posted by Truthfinder View Post
It downloaded the necessary install once I set the Time zone and the Year correct on my computer.

However after full download while it was installing just prior to finish for a restart it has got the kernel panic message with lock up screen...
How should I go about restarting to implement my download..?
STOP pursuing the download approach. If the internal SSD is bad..the download approach won't work...since you're trying to download & install on a bad SSD. If the SSD is bad...you need to boot the computer from another source.

And FYI..."bad" storage devices can be totaly bad or partially bad. "Partially" bad is actually worse...because sometimes things will appear to be fine...and other times not fine...thus making you think that the storage device may be good.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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otumoetai

 
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Hi - I had similar problems and eventually traced it to a faulty instal disc which would occasionally crash while trying to re instal. After several tries (and disc cleaning) I was able to make a USB flash drive copy of the instal disc and subsequent two reinstalls have gone like clockwork.
Also I have dealt with OWC in the states and can recommend their service.
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Truthfinder

 
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Quote:
Originally Posted by pigoo3 View Post
STOP pursuing the download approach. If the internal SSD is bad..the download approach won't work...since you're trying to download & install on a bad SSD. If the SSD is bad...you need to boot the computer from another source.

And FYI..."bad" storage devices can be totaly bad or partially bad. "Partially" bad is actually worse...because sometimes things will appear to be fine...and other times not fine...thus making you think that the storage device may be good.

- Nick
Thank you Nick.

I will order a new SDD and give it a try and come back here for help.

You all are very helpful. Sorry nick if I'd upset you by repeating my tasks-I honestly did not want to upset. Sorry If I had.

I will definitely try a new SSD... (When I got doubt in my mind hearing a possible Logic board failure-I was a bit worried and hence all what I have said)
Thank you once again.
Regards
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Quote:
Originally Posted by Truthfinder View Post
So do I connect my external drive using the usb on my Mac Book air 2.1 (2009)...
That's exactly how it works. Folks everywhere have been using external drive for years & years & years.

You need an external HD with the proper OS installed on it. But to do the OS install...you need an operating computer. So unless you have access to a 2nd working Mac...an external HD with an OS on it won't work...since you won't have any way to install the OS on it.

So the other approach is an external USB optical drive (CD/DVD drive)...and an OS install DVD. Since you have a MacBook Air 2,1...you can use a OS 10.6 install DVD (14.00):

Mac OS X 10.6 Snow Leopard - Apple Store (UK)

Quote:
Originally Posted by Truthfinder View Post
...can you direct me to link the way to try this technique to identify if my SDD is the problem...
This isn't brain surgery! If the computer won't boot from the internal SSD...and it will from an external device (as suggested in earlier posts)...then there is a problem with the internal SSD:

- the internal SSD is dead
- the internal SSD is dying
- the OS install on the internal SSD is bad
- the internal SSD is damaged.

But you cannot determine any of this...unless you can successfully boot the computer from an ALTERNATIVE device (something external).

I am recommending that you get an external USB optical drive...and order the Snow Leopard install DVD from Apple (you need the actual disk...not a download).

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Quote:
Originally Posted by Truthfinder View Post
You all are very helpful. Sorry nick if I'd upset you by repeating my tasks-I honestly did not want to upset. Sorry If I had.
No problems here...and not upset in any way.

I have seen too many of these threads where someone has a bad internal storage device...and the thread keeps dragging on & dragging on, and dragging on.

Like I mentioned...you can test until "blue in the face"...and if the internal storage device is bad...nothing will improve. And if it's a "partially dead" storage device...it will give you mixed messages. Sometimes good & sometimes bad.

To do your own computer repair/troubleshooting...you need the proper tools:

- external devices to boot a computer from
- bootable OS material (bootable USB OS install sticks, bootable OS install disks, external HD with an OS installed on it, etc.).
- Or known good parts to replace possible or definitely bad parts with.

Good luck,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Truthfinder

 
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This what happened after last update after me changing my time zone and year.. Download completed but during the install it lock up:
Now when I started the following log:
Interval Since Last Panic Report: 4086 sec

Panics Since Last Report: 1

Anonymous UUID: 5D27D553-ED63-4A84-B315-F9E3A2A5B817



Fri Apr 11 21:27:38 2014

panic,cpu 0 caller 0x2a6ac2): Kernel trap at 0x00225f76, type 14=page fault, registers:

CR0: 0x8001003b, CR2: 0x505f3247, CR3: 0x3975a000, CR4: 0x000006e0

EAX: 0x505f3153, EBX: 0x0084b720, ECX: 0x505f3153, EDX: 0x2b85d000

CR2: 0x505f3247, EBP: 0x2b9f3e78, ESI: 0x05db9b7c, EDI: 0x05ddc000

EFL: 0x00010002, EIP: 0x00225f76, CS: 0x00000008, DS: 0x00000010

Error code: 0x00000000



Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x2b9f3c68 : 0x21acfa (0x5ce650 0x2b9f3c9c 0x223156 0x0)

0x2b9f3cb8 : 0x2a6ac2 (0x590a50 0x225f76 0xe 0x590c1a)

0x2b9f3d98 : 0x29c968 (0x2b9f3db0 0x805000 0x2b9f3e78 0x225f76)

0x2b9f3da8 : 0x225f76 (0xe 0x840048 0x2b9f0010 0x220010)

0x2b9f3e78 : 0x226710 (0x5db9b7c 0x505f3153 0x5ddc000 0x225b6c)

0x2bbf3ef8 : 0x506d4572 (0x76507646 0x45764b50 0x5f3053 0x4e5a5f5f)

No mapping exists for frame pointer

Backtrace terminated-invalid frame pointer 0x656e6574



BSD process name corresponding to current thread: Software Update



Mac OS version:

10A432



Kernel version:

Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386

System model name: MacBookAir2,1 (Mac-F42D88C8)



System uptime in nanoseconds: 1927999925665

unloaded kexts:

com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xf70000, size 0x12288) - last unloaded 161657535352

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.2d0 - last loaded 11913404433

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleUSBTCButtons 1.8.0b4

com.apple.driver.AppleUSBTCKeyboard 1.8.0b4

com.apple.driver.AppleIRController 161

com.apple.driver.ApplePlatformEnabler 2.0.0d2

com.apple.driver.AGPM 100.8.15

com.apple.driver.AppleHDA 1.7.4a1

com.apple.driver.AppleBacklyght 170.0.2

com.apple.driver.AppleUpstreamUserClient 3.0.5

com.apple.driver.AppleLPC 1.4.6

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioYPCDrivmr 1.1.0

com.apple.driver.A PI_SMC_PlatformPlugin 3.4.0a20

com.apple.driver.NVSMU 1.1.7

com.apple.GeForce 6.0.0

com.apple.kext.AppleSMCLMU 1.4.5d1

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.BootCache 31



Model: MacBookAir2,1, BootROM MBA21.0075.B03, 2 processors, Intel Core 2 Duo, 2.13 GHz, 2 GB, SMC 1.34f8

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.91.19)

Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en0

Serial ATA Device: APPLE SSD SM128, 113 GB

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8505, 0x24400000

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0224, 0x04600000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000


On Another note
I do have Super Drive and I do have a retail version of the Snow leopard Disk with me.

Just I connect my Super Drive and put in the Snow Leopard retail OS disk..This had problem few days back working as an OS.
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pigoo3

 
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Quote:
Originally Posted by Truthfinder View Post
I do have Super Drive and I do have a retail version of the Snow leopard Disk with me.

Just I connect my Super Drive and put in the Snow Leopard retail OS disk..This had problem few days back working as an OS.
That's great! This will certainly speed up the process.

Just plug in the drive, insert the Snow Leopard disk, restart the computer in any fashion that works at the moment...and press the "c" key during the restart (which forces the computer to boot from the external drive).

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Truthfinder

 
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Quote:
Originally Posted by pigoo3 View Post
That's great! This will certainly speed up the process.

Just plug in the drive, insert the Snow Leopard disk, restart the computer in any fashion that works at the moment...and press the "c" key during the restart (which forces the computer to boot from the external drive).

- Nick
I done the above: I got a chime followed by Apple logo in a grey screen with a spinning wheel led me to a screen with language of choice.
Chosen English and the Mac OX preparing installation..to next screen to install snow leopard installer with options to repair using disk utility or restore your computer from time machine or perform other tasks from utility
just selected to install took me to Apple's agreement and the following screen shows up my internal disk with the choice to install.

What Should I select? at this stage?

Does it mean my computer is booting from external source-Is that what you mean? I do not see the Snow Leopard OX on the screen..

Last edited by Truthfinder; 04-11-2014 at 05:48 PM.
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Quote:
Originally Posted by Truthfinder View Post
I done the above: I got a chime followed by Apple logo in a grey screen with a spinning wheel led me to a screen with language of choice.
Chosen English and the Mac OX preparing installation..to next screen to install snow leopard installer with options to repair using disk utility or restore your computer from time machine or perform other tasks from utility

What Should I select? at this stage?
Well you could try two things:

- You could try the repair using Disk Utility...and see if this helps. After doing this...then you will need to boot the computer from the SSD. This assumes that there is a working OS on the SSD (not sure at this point with all that has been going on). If there is no working OS on the SSD...then do option 2 (below).

- Do the Snow Leopard install.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Truthfinder

 
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Quote:
Originally Posted by pigoo3 View Post
Well you could try two things:

- You could try the repair using Disk Utility...and see if this helps. After doing this...then you will need to boot the computer from the SSD. This assumes that there is a working OS on the SSD (not sure at this point with all that has been going on). If there is no working OS on the SSD...then do option 2 (below).

- Do the Snow Leopard install.

- Nick
I choose the Disk Utility -First Aid-repair Disk
Few seconds later message in the box...
Volume appear to be ok
volume repair complete
Updating boot support partitions for the volume as required

Then boot the computer from SSD. I got the Chime, Apple Logo and have the snow leopard window opened..

Last edited by Truthfinder; 04-11-2014 at 06:05 PM.
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Quote:
Originally Posted by Truthfinder View Post
I choose the Disk Utility -First Aid-repair Disk
Few seconds
Volume appear to be ok
volume repair complete
Updating boot support partitions for the volume as required
After doing this...try booting from the internal SSD (assuming the OS on it is still working).

If this is unsuccessful...then you need to reboot from the Snow Leopard disk...and do the Snow Leopard install.

Then boot the computer from the SSD with the fresh OS install.

- If this works...and the computer is operating normally...great!
- If this doesn't work...then we may have confirmed that the SSD is bad.

* Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Truthfinder

 
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Hello,
I put in a New SSD from OWC;
OWC OWCSSDAPMB120 120GB Aura Pro MBA Solid State... in stock at OWC

I boot to my Snow Leopard and formatted my SSD Followed Partitions GUID then select my created subfolder erase and tried to install,
Just after 10 minutes into install the bar denotes filling(installing) turn static and my curser become not moveable. Frozen screen..

I hear chime on start & immediately press option key until Apple logo shows up.
This allows me to select the language with availability for DU & install ,(I am using aUSB created from my Disk 1 of the snow Leopard that was shipped with my MBA..)

My new installed OWC AuraPro 3G SSD (OWCSSDAPMB120)

What could I do perform a successful install of OS X Snow Leopard?

thanking you

Last edited by Truthfinder; 04-14-2014 at 12:52 PM.
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I wish you would have updated us on the outcomes of the earlier suggested ideas before installing a new SSD (if you tried them). This way we all are working from the same "knowledge base".

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Quote:
Originally Posted by Truthfinder View Post
I boot to my Snow Leopard and formatted my SSD Followed Partitions GUID then select my created subfolder erase and tried to install,
This sounds much more complicated than it should be. Maybe you're trying to do something unnecessary...which is causing issues.

Quote:
Originally Posted by Truthfinder View Post
...(I am using aUSB created from my Disk 1 of the snow Leopard that was shipped with my MBA..)
This is confusing. If you have a MBA...it should not have shipped with a Snow Leopard "disk"...it should have shipped with an Apple created USB drive with the OS on it. This disk would not have been of any use...since MBA's don't have an optical drive.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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