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OS X - Operating System General OS operation information and support

Install Snow Leopard problem


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monkeytrot

 
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I have recently purchased an iMac with 10.5.8 on it and would like to update to mavericks but in order to do that I have to install snow leapord. After purchasing the disc in the states and having it shipped down (I live in panama) I tried to install and my very ungrateful iMac does t want anything to do with it. It spins for abit and spits it out. I tried other DVDs and it seems to read them fine so I would would like some advise on how to install from maybe another Mac or............ I don't know

Any help would be great

Cheers
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ferrarr

 
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First, can you click on the Apple in the upper left corner and select About This Mac. In the window that pops up, give us the info listed there. Mostly processor and ram info, then, select More Info.

Snow Leopard only works on Intel Processors, so if your iMac doesn't have one, it will not install.

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monkeytrot

 
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Yeah I did that. Intel core 2 duo... Is this enough?
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pigoo3

 
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An iMac running OS 10.5.8 is obviously an older model. As "ferrarr" points out…if this older iMac has a G4 or G5 cpu…then it cannot run OS 10.6 Snow Leopard (Snow Leopard requires an Intel cpu). And if it does have an G4 or G5 cpu…then OS 10.5.8 is the maximum/newest OS version it can run.

- Nick

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- Computer seems slower than it used to? Read this for some speedup tips: Speedup
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Quote:
Originally Posted by monkeytrot View Post
Yeah I did that. Intel core 2 duo... Is this enough?
Almost enough. How much installed ram does it have?

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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monkeytrot

 
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It has 4 GB
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pigoo3

 
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Good deal. An iMac with an Intel Core 2 Duo cpu, 4gig of ram, and currently running OS 10.5.8…should have no problems installing & running OS 10.6 Snow Leopard.

Why the computer is not reading the Snow Leopard disk properly (and other discs fine)…is confusing. Unless the Snow Leopard disc is scratched, damaged, or dirty in some way.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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ferrarr

 
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Have you tried to insert the disk after you press restart, then hold "C" down while it restarts until you see the Install OS X screen?

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monkeytrot

 
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Disc came straight out the box. Just tried the hold c deal but nothing happened. I have tried the disc on my wife's laptop and it reads it fine so I'm guessing its a problem with the disc drive but why would it read other disc? Is their a way of doing it remotely from another computer?


Thanks guys
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Quote:
Originally Posted by monkeytrot View Post
Disc came straight out the box. Just tried the hold c deal but nothing happened. I have tried the disc on my wife's laptop and it reads it fine so I'm guessing its a problem with the disc drive but why would it read other disc?
That test proves that it is something to do with the iMac's optical drive.

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Originally Posted by monkeytrot View Post
Is their a way of doing it remotely from another computer?
Is your Wife's laptop a Macintosh? If it's not too new…you can use "Target Disk Mode":

https://support.apple.com/kb/ht1661 You will also need a firewire cable to do this.

You could also do this install with a Mac compatible external optical drive.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Quote:
I have tried the disc on my wife's laptop and it reads it fine so I'm guessing its a problem with the disc drive but why would it read other disc?
The Snow Leopard install DVD is a double layer disk. Some drives that are semi-operable can read a single disk OK but not a double layer one.
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chas_m

 
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^^^ that.

If you can, use Target Disk Mode. If not, get or borrow a USB external DVD drive and use that to install the Snow Leopard DVD.
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Try cleaning the lens 1st - shoot 3-4 quick bursts from a can of compressed air inside the slot - while the machine is turned off.

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monkeytrot

 
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Tried a USB drive but it didn't even recognize it.... Tried cleaning with compressed air...I'm starting to believe it isn't supposed to be
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ferrarr

 
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Quote:
Originally Posted by monkeytrot View Post
Tried a USB drive but it didn't even recognize it.... Tried cleaning with compressed air...I'm starting to believe it isn't supposed to be
What wasn't recognized? An external optical drive? It won't be recognized until you put a disk into it.

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