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  1. #1

    afriqueart's Avatar
    Member Since
    Apr 22, 2011
    Location
    Tulsa, OK
    Posts
    91
    Specs:
    Macbook Pro 13"
    Clean my Mac problems?
    I just read that Clean my Mac is not recommended by some on this forum because it can cause some problems. What kind of problems can it cause?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,734
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Slowdowns...and money out of your pocket to make your computer slower! Both things folks usually don't want.

    - Nick

    p.s. I wanted to add. One of the more common complaints about "Clean My Mac" is it cleans too much. And this seems to lead to computer slowdowns of some sort.
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Jun 12, 2012
    Posts
    113
    I have found onyx mac Onyx perfectly acceptable.
    If you download make sure you download the version to suit your Mac version OSX

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,386
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    Have a read of this for problems. Note the comments by the developers and lack of response to many problems.


    CleanMyMac cleaned too much - MacRumors Forums
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5


    Member Since
    Nov 17, 2011
    Posts
    5
    I have used CleanMyMac and Onyx for several years. I never had a problem with either except with the "maintenance" functions in CleanMyMac3 (similar to Onyx, which I never had a problem with). However, I don't use the CleanMyMac "Smart Cleanup" - i go through each section and check what each scan brings up. You can deselect anything that might be a problem, for instance, I use Family Tree Maker, which syncs with ancestry.com. I had a lot of problems with syncing in the past and am afraid of messing this up. Something like that I set in preferences for the scan to skip. As I said, I've never had CleanMyMac mess up my system using any function except maintenance - so I use Onyx for that.

    But you have to use either program properly! It is critical to restart immediately after using these programs - that is when your system integrates the changes. If you don't, your system doesn't know what to do. CleanMyMac can be a very convenient way to find and remove unnecessary stuff if used properly. I agree that there can still be some files left over after an uninstall with CMM - I have used AppCleaner.app and EasyFind.app successfully without problems for this. There are also Terminal command lines you can find from reputable posters in forums and IT blogs. I am not a developer or IT person, but have found posts that have helped me many times.

    It looks to me like people who are having big problems need to learn some basic principles like making regular backups. I use Time Machine for daily backups, or more if I am doing a lot of work. I also make bootable clones with Carbon Copy Cloner monthly, or if i make significant changes to my system. If you spend a little time to learn how to use things, proceed cautiously with small steps when first using a new program or OS, backup frequently so you can restore if something goes wrong, it takes more time at the beginning, but saves a lot of time and aggravation later.

    Also, in the "CMM cleaned too much" link posted above, I don't understand the comment about "lack of response" from CMM developers. They replied to people's concerns in the forum, and made repeated requests for people having problems to contact support - the developers say no one contacted them with the problems described in the forum.
    Last edited by miz_mdk; 05-27-2016 at 03:11 PM. Reason: clarify

  6. #6


    Member Since
    Dec 11, 2010
    Location
    Chicago
    Posts
    1,490
    Specs:
    late 2012 mini w/SSD
    I have to ask - do you work for the makers of CleanMyMac?
    There literally thousands of complaints about CleanMyMac - here and on Apple Discussions.

  7. #7

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,386
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    He may well be the developper lol!
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,416
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Take the above post from "miz_mdk" with a large grain of salt. They are obviously associated with the app which as member "gsahli" has pointed out has many complaints against it. Besides, the new version CleanMyMac3 is $39.95 to purchase whereas OnyX is free (and safe to use).

  9. #9


    Member Since
    Jun 23, 2012
    Posts
    45
    ... Also interesting that that was 1 and only first and last posting, which it in itself speaks book volumes.

    G

  10. #10

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,386
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    Was precisely the same when Mackeeper first reared its very ugly head. Ms Moreno worked flat strap promoting here all to no avail.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  11. #11


    Member Since
    Nov 17, 2011
    Posts
    5
    No, I don't work for CleanMyMac
    Quote Originally Posted by gsahli View Post
    I have to ask - do you work for the makers of CleanMyMac?
    There literally thousands of complaints about CleanMyMac - here and on Apple Discussions.
    No, I don't work for CleanMyMac. I don't have any personal or business connections with them either. I just know people are more likely to complain than praise, and wanted to provide some counterbalance to the negative posts.
    Last edited by miz_mdk; 06-04-2016 at 05:34 PM. Reason: clarification

  12. #12


    Member Since
    Nov 17, 2011
    Posts
    5
    I am not associated with CleanMyMac
    Quote Originally Posted by chscag View Post
    Take the above post from "miz_mdk" with a large grain of salt. They are obviously associated with the app which as member "gsahli" has pointed out has many complaints against it. Besides, the new version CleanMyMac3 is $39.95 to purchase whereas OnyX is free (and safe to use).
    As I stated in reply to another post, I am not associated with CleanMyMac in any way except as a customer. I have been limited and cautious in my use of it, as I stated in my original post, because I really messed up my mac with MacKeeper, and learned the hard way from my experience. I do generally prefer Onyx, but if you look at a lot of the complaints, people didn't follow basic precautions which you should use with any 3rd party software, including Onyx, such as backing up your system before making changes!

    I believe I stated my experience accurately, both good and bad. I did state that I had problems with the new features in the latest version. I was able to recover from it without a lot of trouble because I do make frequent backups.

    The fact that there are thousands of complaints doesn't mean they are all valid. It also doesn't invalidate my experience, which i described without bias.

  13. #13


    Member Since
    Nov 17, 2011
    Posts
    5
    Quote Originally Posted by harryb2448 View Post
    He may well be the developper lol!
    Not so. See my other replies.

  14. #14

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,416
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Quote Originally Posted by miz_mdk View Post
    No, I don't work for CleanMyMac. I don't have any personal or business connections with them either. I just know people are more likely to complain than praise, and wanted to provide some counterbalance to the negative posts.
    OK, fair enough. Thanks for posting back and clarifying your position.

  15. #15


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    4,367
    Quote Originally Posted by harryb2448 View Post
    Have a read of this for problems. Note the comments by the developers and lack of response to many problems.
    CleanMyMac cleaned too much - MacRumors Forums

    Wow…!!! I didn't realize that it has been around for so long, but it looks like it's tried to camouflage itself a bit by adding a version number after its name and finally get to it's latest CleanMyMac 3.
    http://www.macworld.com/article/2915...ard-drive.html

    But I wonder how much such reviewers get paid for such reviews, and not the best review at that when a lot of the dangers of using such utilities are barely if even mentioned.




    - Patrick
    ======

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