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  1. #1
    help...itunes won't recognize ios7 phone

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    Sep 20, 2013
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    Angry help...itunes won't recognize ios7 phone
    Help.....please!
    My iphone 5 and itunes 11 where all working perfectly until I updated to ios7 on my phone.Also updated itunes to the latest.
    now i am getting this error... " iTunes could not connect to this phone. Could not allocate a resource" ,when I connect any of our updated phones. Even my daughters 4gs.
    I have tried everything I can think of. when I called apple support........they said I must have a trojan virus and they can fix it for $149.
    when I looked up what they showed me for myself.......and searched for such files. not found!!!
    I am feeling distrustful of apple right now.
    Thank you in advance!!!

  2. #2
    help...itunes won't recognize ios7 phone
    osxx's Avatar
    Member Since
    Jan 19, 2008
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    Quote Originally Posted by keithy View Post
    Help.....please!
    My iphone 5 and itunes 11 where all working perfectly until I updated to ios7 on my phone.Also updated itunes to the latest.
    now i am getting this error... " iTunes could not connect to this phone. Could not allocate a resource" ,when I connect any of our updated phones. Even my daughters 4gs.
    I have tried everything I can think of. when I called apple support........they said I must have a trojan virus and they can fix it for $149.
    when I looked up what they showed me for myself.......and searched for such files. not found!!!
    I am feeling distrustful of apple right now.
    Thank you in advance!!!
    Unless you jail break your phone that should not happen and I would call Apple back that is a very inaccurate answer and unlike them.
    Also I doubt this was a real Apple Store as the 5 would still be under warranty and as long as there is no damage (visible) and the OS has not been modified they will fix it.

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