09-20-2013, 02:19 PM #1
help...itunes won't recognize ios7 phone
- Member Since
- Sep 20, 2013
My iphone 5 and itunes 11 where all working perfectly until I updated to ios7 on my phone.Also updated itunes to the latest.
now i am getting this error... " iTunes could not connect to this phone. Could not allocate a resource" ,when I connect any of our updated phones. Even my daughters 4gs.
I have tried everything I can think of. when I called apple support........they said I must have a trojan virus and they can fix it for $149.
when I looked up what they showed me for myself.......and searched for such files. not found!!!
I am feeling distrustful of apple right now.
Thank you in advance!!!
09-20-2013, 02:24 PM #2
- Member Since
- Jan 19, 2008
- houston texas
- 09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
Also I doubt this was a real Apple Store as the 5 would still be under warranty and as long as there is no damage (visible) and the OS has not been modified they will fix it.
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