remote management on home computers/devices
]Working with Comcast, local PD, and google to try and trace back the attack on our system. The IP address that comcast assigned us is not the one showing up. I have spent hours, days on trying to gain enough knowledge to trace this back (I know who it is) and wondered if anyone can help. Are there any particular logs on our devices that could give me an IP or a MAC address. I have been monitoring my comcast event and firewall logs over the past few months and noticed a great deal of the IPs go to Cloud server companies - why? I apologize for my ignorance in this area, trying to learn more bur very flustered.
I'm thinking that there may be some confusion here. The acronym "MAC" stands for "media access control" address:
MAC address - Wikipedia, the free encyclopedia
This is not something that is specific to Macintosh computers.
This doesn't mean that someone on Mac-Forums cannot help you with this issue...I just wanted to mention that "MAC" is not an abbreviation for "Mac" (a Macintosh computer).
You seem to think you know who is breaking into your system - a disgruntled ex employee perhaps?
If they do have remote access, or have gained the login details in some way, the best way is not to try and trace them, but to overhaul your login and password system for any remote access so that any older credentials no longer work
In a nutshell, change any shared keys and passwords, as well as remove any usernames that no longer need access to the system, and if the break in has admin privaleges, then you will need to change the admin accounts on any servers that control remote logins
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