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  1. #1

    Member Since
    Aug 19, 2013
    Cant install anything (security agent problem)
    So clean my mac did a number on my computer and now when i go to install things, it gets to the part where it asks for my password, a Securit Agent program starts, but the window never pops up and then the installation process freezes. This also means that I cannot boot into recovery for some reason. I have 10.8 on a usb as well as 10.7. Is there anything i can click and drag out to reset the security agent?

    I have tried disk repair/permission repair. did not work


  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Texas, where else?
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Based on this thread and your other thread and no telling what else you're going to find wrong with continued use, would suggest after you make a backup of your personal data, that you use that 10.8 flash drive you have to wipe (re-partition the drive) and reinstall OS X and do not put CleanMyMac back on that machine.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3

    CPulsar's Avatar
    Member Since
    Aug 07, 2013
    27" i5 iMac with 8GB RAM 1TB HDD and 32GB iPad 3 WiFi
    When I 1st bought my iMac recently I downloaded the trial version of it to try it out. After some reading on the forum I decided to uninstall it and that is when the problems started. I got most of the program out but kept getting notification popups and when I moved something to the trash I would get popups. I went to the website where I downloaded it and read a guide how to uninstall manually with no luck. I tried using the finder search and looked threw countless folders trying to find leftover files with no luck. I winded up sending MacPaw an email asking for help and they emailed me a removal tool which actually worked great and have no issues now. I would upload it but I see no area for file uploads here on the site. Send them an email and see if you can get the removal tool, works great!

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