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  1. #1

    Member Since
    Feb 14, 2011
    migration process from one computer to the other
    when upgrading my 2009 macbook pro to this years macbook pro, my word program is no longer working. I have called apple support they send me to Microsoft. Microsoft tells me I need the activation code from the original CD. Have no clue where that is??? Am I doomed?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    The activation code or "product key" is located on the inside of the Office folder and is pasted on the back of the yellow cardboard CD holder. It consists of 5 series of 5 alpha numeric characters. If you lost or misplaced the CD holder, then I'm afraid you'll have to purchase another copy.

    However, instead of Office you can download and use the free LibreOffice Suite.

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11.1.
    And Office 2004 is not compatible. Larger suites like Office and Adobe do not migrate well and usuallyrequire re-activation.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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