New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

rtf file is disappearing from zip file - Mac issue?


Post Reply New Thread Subscribe

 
Thread Tools
cchelsea

 
Member Since: Jul 31, 2013
Posts: 2
cchelsea is on a distinguished road

cchelsea is offline
Hi there,

This is my first post (!)

I'm not sure if this is a Mac issue, but I've yet to find any info on it elsewhere, so I figured the Mac Forums would be a good place to start

I have:
iMac running OS 10.8.3

I have been sending pdf and rtf files to clients in a zip file, and some of the clients are reporting back to me that the rtf file is not in the zip file they receive. I see it on my end when I unzip the file. Reports are that the pdfs are there, but aside from that, there is only a .DS_Store file in the unzipped folder, which the clients are not able to open. Is this a Mac to PC issue, or do I need to keep researching?

Thanks!
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,508
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
How are you zipping the files? You shouldn't be including a hidden file in the archive which is what the .DS_Store file is. There may be something wrong on your end or your recipients have security turned on and it's removing the rtf file but leaves the PDF and hidden file.
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,269
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2009 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Does the RTF file in question have the extension .rtf at the end and visible?
QUOTE Thanks
cchelsea

 
Member Since: Jul 31, 2013
Posts: 2
cchelsea is on a distinguished road

cchelsea is offline
Thanks for the quick replies!


chscag: I'm not sure if this is enough info, but I'm zipping them by highlighting the folder to zip, going to the Finder pull down menu => File => Compress

chas_m: It does not, and I'm going to be very embarrassed (and relieved) if that's the problem - I'll give it a try and see if that solves things.

Thanks!
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,269
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2009 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Yeah, that's the problem. Windows needs the file extension in order to determine what kind of file it is.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,508
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
I agree with chas. Windows definitely needs the extension. The *.rtf file should open with either WordPad or Word depending on which is installed on the receiving PC.
QUOTE Thanks

Post Reply New Thread Subscribe


« Help with Screen Sharing | Updating O/S »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
C++ Character Encoding in Mac manis OS X - Development and Darwin 1 01-16-2013 08:05 PM
Five ways Apple can improve the Mac App Store OneMoreThing... Apple Rumors and Reports 0 07-16-2011 08:42 PM
Mac Users Get More ISP Choices schweb Apple Rumors and Reports 1 03-06-2003 10:57 AM

All times are GMT -4. The time now is 10:40 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?