New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

MacBook Pro takes 15 minutes to boot up


Post Reply New Thread Subscribe

 
Thread Tools
babet

 
Member Since: Jun 17, 2013
Location: The Netherlands
Posts: 4
babet is on a distinguished road

babet is offline
Hey! I'm new here so I'm sorry if this was posted in the wrong forum.

February 2013 I bought a new MacBook Pro and sold my 5 year old MacBook. Now I wish I hadn't because my new MacBook Pro is SO SLOW. I can keep it under control when I don't have a lot of applications running/tabs open/etc, but booting up takes such a long time... From pressing the power button to the login screen takes between 12 and 15 minutes (my old MacBook took a maximum of 30 seconds...). This isn't normal, right???

I'm a complete computer noob so I have no idea how to approach this, can you give me advice?

Thanks!

Babet
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 25,767
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by babet View Post

I'm a complete computer noob so I have no idea how to approach this, can you give me advice?
Yes. My advice would be (since this was a Feb. 2013 purchase)...have Apple take a look at it because it's still covered with Applecare.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
babet

 
Member Since: Jun 17, 2013
Location: The Netherlands
Posts: 4
babet is on a distinguished road

babet is offline
Quote:
Originally Posted by pigoo3 View Post
Yes. My advice would be (since this was a Feb. 2013 purchase)...have Apple take a look at it because it's still covered with Applecare.

- Nick
Thanks! Do I need to go to an Apple store for that or can I go to a local retailer? (since the only Apple store in my country is over 3 hours away)
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,993
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Depends on whether that local retailer handles warranty issues or not.
If they are an authorized Apple reseller, would think they do.
You could also call Apple.

What you are describing is fairly typical of a dieing hard drive.

Would recommend making a backup - now - if you haven't already done so.

The other option would be to forgo using the warranty and replacing the drive yourself.
(I would do this and it "shouldn't" affect your warranty on anything other than the drive - but, if you are concerned about the warranty, take it to Apple.)

You could boot to the recovery partition (holding command and R while you boot) - this does take several minutes - open up Disk Utility and do a Verify/Repair of the drive. NOTE: This could repair the drive and make it operational for a time (personally, I never trust a drive once it has any issue) - it may tell you the drive is not repairable, in which case you'll know for sure the problem is the drive - in somewhat rare occasions, you may not be able to reboot into OS X at all after this.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 25,767
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by babet View Post
Thanks! Do I need to go to an Apple store for that or can I go to a local retailer? (since the only Apple store in my country is over 3 hours away)
Sorry...didn't know where you were located. It always helps to include your location in your Mac-Forums profile.

Along the lines of what bobtomay mentioned...the problems you describe sound like a hard drive going bad (yes hard to believe on such a new computer...but it happens).

Replacing the hard drive is pretty easy. Go to ifixit.com to get instructions.

But I would still recommend letting Apple check things out...that's what that Applecare is for. If you are not located near an Apple Store...then you have two options:

1. Call Apple and see if any computer repair shops nearer to you are authorized to do any troubleshooting & repairs.
2. Call Apple...and see if you can ship your computer to them for troubleshooting & repair (this should be available).

HTH,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
babet

 
Member Since: Jun 17, 2013
Location: The Netherlands
Posts: 4
babet is on a distinguished road

babet is offline
Quote:
Originally Posted by bobtomay View Post
in somewhat rare occasions, you may not be able to reboot into OS X at all after this.
I'm going to make a backup right now! Last one has been a while.

And that solution sounded good until I read the last sentence, I don't really dare to do that haha.
QUOTE Thanks
babet

 
Member Since: Jun 17, 2013
Location: The Netherlands
Posts: 4
babet is on a distinguished road

babet is offline
Nick, it did help, thanks!

I called Apple and they couldn't really help me on the phone (I didn't get Applecare because my last MacBook was so perfect haha) but told me what shop I can go to so I'll do that asap. They also said they thought it was a software problem... but if that's the case, I feel like I would be able to fix it myself. What kind of software problems can cause this?
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,993
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
We'll keep our fingers crossed it is software.


Will suggest, if they do a clean install and it appears to be working, sit there and open up some apps and use it for maybe a half hour. I've had a couple of drives in acting like this that would work for maybe a half hour and then start freezing again - and had some that might work for a day before the issue started up again.

Also, if they do a clean install and it works again - ask the question - Did they run the Verify/Repair and did the drive check out ok or what did it fix.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 25,767
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by babet View Post
I called Apple and they couldn't really help me on the phone (I didn't get Applecare because my last MacBook was so perfect haha) but told me what shop I can go to so I'll do that asap.
All new Apple computers come with 12 months of Applecare. If this computer was purchased Feb., 2013...then you have Applecare that's good till at least January, 2014.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks

Post Reply New Thread Subscribe


« Does InDesign still crash on new macbook air? | How can I get my IMAP Path Preference? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Closed Macbook Pro display remains active when using external monitor user72 Apple Notebooks 1 06-27-2012 10:40 PM
Change MacBook Pro keyboard? TrevWonders Apple Notebooks 1 06-16-2012 06:34 PM
19 Days with a Macbook Pro b.hicks Switcher Hangout 23 03-01-2010 12:49 AM
MacBook impressions - trip to store kaidomac Schweb's Lounge 24 10-14-2007 01:45 PM

All times are GMT -4. The time now is 07:36 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?