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OS X - Operating System General OS operation information and support

External Hard Drive


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codyhopkins123

 
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I have a Mac book pro 10.7.5... I bought a Western Digital My Passport for Mac to put all my music on. I plugged it in an it worked great for the first day but then after that it kept not recognizing it an disconnecting its self / an disconnecting in middle of downloads. Now when i plug it in i dont even have a icon that comes up for My passport for mac.The light blinks an everything so i know it works. I plugged it in the another laptop (not a macbook) an it comes right up but i cant do anything with it clearly cause its not a mac. i just wanted to see if it worked. Any ideas what i can do to make my mac read my Western Digital. ?
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mrplow

 
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Is it getting enough power? does it have a USB cable with two connections in one end?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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Dogbreath

 
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Are you "unmounting" the drives before you unplug them?
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IWT

 
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I agree with mrplow in that I have only once had this problem (not Western Digital, actually Seagate) which turned out to be a power issue. It appeared to function okay to start with and then intermittently failed to mount properly.
I presume you are connecting the EHD directly to your Mac and not through a hub? In my case, the Seagate did not have a double USB connection and Seagate refunded the cost. As your purchase is apparently recent, WD should do the same....

Ian
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