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  1. #1

    Member Since
    May 07, 2013
    External Hard Drive
    I have a Mac book pro 10.7.5... I bought a Western Digital My Passport for Mac to put all my music on. I plugged it in an it worked great for the first day but then after that it kept not recognizing it an disconnecting its self / an disconnecting in middle of downloads. Now when i plug it in i dont even have a icon that comes up for My passport for mac.The light blinks an everything so i know it works. I plugged it in the another laptop (not a macbook) an it comes right up but i cant do anything with it clearly cause its not a mac. i just wanted to see if it worked. Any ideas what i can do to make my mac read my Western Digital. ?

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Is it getting enough power? does it have a USB cable with two connections in one end?

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3

    Dogbreath's Avatar
    Member Since
    Sep 03, 2010
    Charlotte, NC
    mid-2010 Mac Mini OS 10.12.6 Sierra, 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    Are you "unmounting" the drives before you unplug them?

  4. #4

    IWT's Avatar
    Member Since
    Jan 23, 2009
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS Sierra 10.12.6
    I agree with mrplow in that I have only once had this problem (not Western Digital, actually Seagate) which turned out to be a power issue. It appeared to function okay to start with and then intermittently failed to mount properly.
    I presume you are connecting the EHD directly to your Mac and not through a hub? In my case, the Seagate did not have a double USB connection and Seagate refunded the cost. As your purchase is apparently recent, WD should do the same....


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