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  1. #1

    Member Since
    May 07, 2013
    External Hard Drive
    I have a Mac book pro 10.7.5... I bought a Western Digital My Passport for Mac to put all my music on. I plugged it in an it worked great for the first day but then after that it kept not recognizing it an disconnecting its self / an disconnecting in middle of downloads. Now when i plug it in i dont even have a icon that comes up for My passport for mac.The light blinks an everything so i know it works. I plugged it in the another laptop (not a macbook) an it comes right up but i cant do anything with it clearly cause its not a mac. i just wanted to see if it worked. Any ideas what i can do to make my mac read my Western Digital. ?

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone7, Apple Watch, iPad Pro 9.7, AppleTV (4)
    Is it getting enough power? does it have a USB cable with two connections in one end?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3

    Dogbreath's Avatar
    Member Since
    Sep 03, 2010
    Charlotte, NC
    mid-2010 Mac Mini OS 10.12.6 Sierra, 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    Are you "unmounting" the drives before you unplug them?

  4. #4

    IWT's Avatar
    Member Since
    Jan 23, 2009
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS Sierra 10.12.6
    I agree with mrplow in that I have only once had this problem (not Western Digital, actually Seagate) which turned out to be a power issue. It appeared to function okay to start with and then intermittently failed to mount properly.
    I presume you are connecting the EHD directly to your Mac and not through a hub? In my case, the Seagate did not have a double USB connection and Seagate refunded the cost. As your purchase is apparently recent, WD should do the same....


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