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  1. #1

    Member Since
    Apr 29, 2013
    Can't open log in page
    My 17 inch Macbook Pro battery died about 6 months ago. I finally got a replacement battery and fixed it. Everything was working fine until I did the software updates which required a restart. It starts up fine but when I get the account log in page nothing happens. I can't click on my account name to enter the password.I cant even click on sleep,restart or shutdown It doesnt respond. The battery is full - it just wont let me in. Any suggestions ?

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Welcome to Mac-Forums..

    What version of OS X is this?

    Can you get into safe mode to see if things work?

    Mac OS X: Starting up in Safe Mode

    Also try clearing the NVRAM/PRAM

    About NVRAM and PRAM

    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3

    Member Since
    Apr 29, 2013
    Thanks for getting back to me so quickly...I dont know why but it suddenly kicked in. The trackpad may be working differently, I dont know. But anyway, Im in. I'll be back if anything else goes wrong! Thanks

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