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  1. #1


    Member Since
    Apr 17, 2013
    Posts
    4
    cd keeps ejecting on it own
    Hello

    I am new here and would like some help please. I recently purchased an imac from a company that went bust. It is not very old but out of warranty. The problem is that cd's and dvd's just eject all by themselves no matter what. This is my first mac and the only problem that I am having with it, I am sure there is a simple solution, or is it something more sinister? any comments would be very much appreciated.

    Thanks!
    Neville

  2. #2

    nickyr's Avatar
    Member Since
    Nov 01, 2007
    Location
    Swansea - South Wales
    Posts
    728
    Specs:
    late 2012 IMac 27", early 2015 MBPr, early 2014 MBA, mid 2010 MB (10,11.3), iPhone 6 (iOS 9).
    obvious question I know and I don't want to come over in the wrong way, but you are putting them in the right way - label facing towards you?
    nobody expects the Spanish inquisition...


  3. #3

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
    Posts
    4,402
    Specs:
    13in macbook - 10.11 --- 21in. iMac 10.11 --- HP win 8
    Also it helps if you put: What imac, what operating system (see under my name), what have you tried?
    Always listen to experts. They’ll tell you what can’t be done and why. Then do it!
    -Lazarus Long

  4. #4


    Member Since
    Apr 17, 2013
    Posts
    4
    Quote Originally Posted by nickyr View Post
    obvious question I know and I don't want to come over in the wrong way, but you are putting them in the right way - label facing towards you?
    Hi, yes I did actually wonder what way so I tried both ways and it does not make any difference, although I did think label facing me was the correct way.

  5. #5


    Member Since
    Apr 17, 2013
    Posts
    4
    Quote Originally Posted by cradom View Post
    Also it helps if you put: What imac, what operating system (see under my name), what have you tried?
    Hi, its mountain lion osx 10.8.3

  6. #6

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Sometimes a simple cleaning with compressed air or a lens cleaner will fix the issue.

  7. #7


    Member Since
    Apr 17, 2013
    Posts
    4
    Quote Originally Posted by osxx View Post
    Sometimes a simple cleaning with compressed air or a lens cleaner will fix the issue.
    Thank you, I will give it a try

  8. #8

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,340
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Do you hear the CD spinning once inserted or does it go in and virtually immediately get spit out? I imagine a dirty lens to have a hard time reading any CD and indicating an error..

    Try a couple of things:
    Intel-based Macs: Resetting the System Management Controller (SMC)

    From source
    From the Finder menubar click on GO
    If you see the choice of Library, click it
    If you do not see the word Library, hold down the option key.
    Choose Library.

    Find the Preferences folder. (Not the Preferences Panes)
    Find the CD Info.cidb file and drag it to the desktop
    Close all the windows
    Reboot
    Try putting in a blank CD now
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  9. #9

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,191
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    If the compressed air trick does nothing, suggest the optical drive has failed. Slot loaders do have a high failure rate. Suggest purchasing a Samsung SE-208 and a four port USB hub. The Samsung will use the two USB connectors to draw power from the hub and does not require mains power.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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