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OS X - Operating System General OS operation information and support

ipod & ipad not appearing in itunes


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nbarter

 
Member Since: Oct 08, 2009
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imac 10.6.8
I tunes does not show ipad(2, with ios6) or ipod .
I have trashed itunes, restart,empty trash, restart & the reinstall itunes & devices are there.
Next day after shutdown, devices are not shown again.
This started after upgrade to itunes 11.2.
even did a delete & reinstall of itunes 10.7
(eMac Consulting | Joe Streno | Downgrade iTunes 11 to iTunes 10.7)
and am getting the same results....
Any ideas out there????
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chas_m

 
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I assume we are talking about devices that are NOT hardwired by USB cord to the computer?
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nbarter

 
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these devices are connected via USB.
today the ipod is shown( itunes 10.7) but not the ipad
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mrplow

 
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First things to try:
1. new cable
2. different USB port - don't use a hub powered or otherwise
3. Go into About this Mac - System Profiler and look at the USB devices. Can you see the iPad or iPad connected here even when iTunes doesn't detect them?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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osxx

 
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I have this happen every once in a while and I just close iTunes wait a few seconds then re-open and all devices are discovered.
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nbarter

 
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wired via USB & showing in system profile.
Only appears in itunes when I trash itunes,empty trash,restart,empty trash again,restart & reinstall itunes( 11 this time,OSX 10.6.8).
then will not show up again after restart.
Have done DISC REPAIR, PERMISSION REPAIR also.
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mrplow

 
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Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

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1. If you log into the guest user, or create a new user and install iTunes in there does that detect your devices?

2. Have you tried new cables?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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