New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Remove old user from app store


Post Reply New Thread Subscribe

 
Thread Tools
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
I have just purchased a used mac from somebody. When i run updates through the app store, it says "You have updates available for other accounts. Sign in to OldOwners@EmailAdress.com to run updates for that account". I am signed into my app store account and not his. The computer was formated when I received it so I had to enter all of my details when first booting.

How can i remove the OldOwners@EmailAdress.com account from app store?

When im in the Store, and click "Store" along the top bar, I can only see my account details under "View my Account"

Thanks for any advice
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,929
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
He apparently has apps of his own still installed, and OS X is picking up on those. If he got that version of OS X off the App Store, then updates to the OS may be available only under his Apple id also. Honestly, it's best to just reinstall OS X from scratch. That's out standing recommendation anytime you buy a used Mac. You just don't know what the old owner left behind.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
How would I go about re-installing Mountain Lion?
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 25,021
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Personally, I recommend spending the $20 to purchase it using your own Apple ID. Yeah I know, it sucks. Apple is tying ownership of the OS to an individual now instead of to the machine as most of us came to know in years past. I've read there is a way to get the OS that shipped with a Mac transferred to the new owner, but it was a pitb and took more time than the $20 was worth to me.

After you've downloaded it, create a installable/backup copy on a flash drive with LionDiskMaker.
Plenty of tutorials online for a clean install once you're ready with a quick google.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
Thanks for your help guys, im going to wait until the next OS is released and purchase that, then wipe. If i create time machine backups on Mountain Lion, and then try to use them in whatever the new OS is, will they work?

Sorry for my lack of mac knowledge, im a 2 week old user
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,739
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

mrplow is offline
Mountain Lion is 14, there's no saying when 10.9 or 11 will be released and in the interim you making it more difficult to get updates for yourself. Not to mention that if the hard disk dies you may find it tricky to recover you Mac without a copy of OSX. It's a pretty sound investment in opinion......

As for TM backups, there's no way of knowing if they'll work on future OSs but it's very likely they will unless there's some huge overhaul and u-turn of the Apple backup system.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,929
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Quote:
Originally Posted by imfromwales View Post
Thanks for your help guys, im going to wait until the next OS is released and purchase that, then wipe. If i create time machine backups on Mountain Lion, and then try to use them in whatever the new OS is, will they work?
Besides what MrPlow mentioned, the problem you will have is that your Time Machine backups will contain the "stuff" left behind by the other guy. By "stuff", I mean any apps he left on there, settings, preferences, perhaps personal files. Even spyware for all you really know.

I'm fairly certain that the OS updates aren't tied to the Apple id, now that I think about it. I get update notifications on my wife's user account on this Mac, but her Apple id didn't buy the Mountain Lion upgrade. Honestly... bite the bullet and just reinstall Mountain Lion now while it's easier. Do a proper clean install so you have a fresh slate.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
See, I thought I did a clean install when i first booted up because it was asking me my preferences and create a user, but I dont know what fresh installs boot like for mac...

I dont want to brick my mac by messing up a fresh install of OSX though, although all the benefits listed above do make me want to.

Are OS upgrades usualy around the $30 mark?
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,753
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
They've been $20 of late.
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
Thanks very much for all the info everyone Ive ordered a usb flash drive, and going to purchase Mountain Lion when it arrives in the post.

I cant seem to find any instructions on how to use LionDiskMaker on their website, can somebody please point me in the right direction?
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,929
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Quote:
Originally Posted by imfromwales View Post
See, I thought I did a clean install when i first booted up because it was asking me my preferences and create a user, but I dont know what fresh installs boot like for mac...
A proper clean install will give you those prompts. That's what I did before selling my previous Macs... do the install, then power off when time to create a user. However, if I recall correctly, there's a certain file you can remove that will force the OS to "think" it's a new install and prompt you to create a user. The old owner could have done that and removed the existing user accounts while booted off another drive. *shrug* We just don't know. You do have me curious though. Next time Apple releases a Mountain Lion update, I'm going to try to see if I'm forced to use my Apple id that I purchased it with to apply it.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
Im going to DL ML tonight from the app store, and my USB drive should be arriving tomorrow.

When I put ML on the USB stick, can I still use the remaining space on the stick for general use? Or is it once ML is put on the stick, I cant use the remaining space?
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,739
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

mrplow is offline
You can still use it. I'd just create a folder to put everything else in just for your own clarity.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
imfromwales

 
Member Since: Apr 11, 2013
Posts: 65
imfromwales is on a distinguished road

imfromwales is offline
gracias
QUOTE Thanks
Lifeisabeach

 
Lifeisabeach's Avatar
 
Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,929
Lifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond reputeLifeisabeach has a reputation beyond repute
Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

Lifeisabeach is offline
Quote:
Originally Posted by lifeisabeach View Post
You do have me curious though. Next time Apple releases a Mountain Lion update, I'm going to try to see if I'm forced to use my Apple id that I purchased it with to apply it.
Alrighty, here's the final word on this. I had updates available for an app I had off the Mac App Store and an OS update for Mountain Lion... 10.8.4. I tried to update the application from my wife's user account, but I was immediately prompted for my Apple id and password so I ignored it for the time being. I then selected the option to update the OS, again from my wife's user account on the iMac. No Apple id or password was required and it updated without a hitch. So... the OS is absolutely NOT tied to an Apple id as far as updating it goes. Re-downloading the installer obviously is, but that's as far as it goes.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
QUOTE Thanks

Post Reply New Thread Subscribe


« Which OS should I install on an iMac with no OS? | Lost system icons »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
App Store Unresponsive - Unable to run Updates Koyangie OS X - Apps and Games 5 09-24-2012 06:54 PM
App Store - Can I move to App Store pre-App Store applications? michelangelo OS X - Apps and Games 4 08-04-2012 05:06 AM
App Store adds pop-up information windows OneMoreThing... Apple Rumors and Reports 0 01-16-2012 10:52 PM
Apple's App Store Downloads Top 15 Billion OneMoreThing... Apple Rumors and Reports 0 07-07-2011 09:50 AM
OS X stops making sounds rsherid OS X - Operating System 9 06-16-2010 12:36 AM

All times are GMT -4. The time now is 08:33 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?