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  1. 03-27-2013, 05:59 AM #1
    spuddy69 is offline

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    Mar 27, 2013
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    can't remove pop up info balloon
    Hi folks,

    I have a pop up that appears that has information about your current window/task. I can't remove it. Have tried the reboot etc. No idea where it came from - refer example in attached file. I can move it or resize it, but not delete/close it.

    Any ideas what this is and how to remove it?

    Scott
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  2. 03-27-2013, 06:06 AM #2
    chas_m
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    I am almost certain you have some Universal Access feature turned on. (Universal Access is known as "Accessibilty" in Mountain Lion.)
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  3. 03-27-2013, 08:05 AM #3
    spuddy69 is offline

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    Mar 27, 2013
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    so any idea how to turn the feature off?

    no idea how I turned it on to start with
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  4. 03-27-2013, 08:08 AM #4
    bobtomay is offline

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    Dec 22, 2006
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    Texas, where else?
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    26,567
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Open System Preferences and go to Universal Access (or Accessibility) and uncheck whatever you have checked in there.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.
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  5. 03-27-2013, 05:21 PM #5
    spuddy69 is offline

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    nothing checked.... i'll take it back to a store and see if they can help :s
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