can't remove pop up info balloon

spuddy69 · spuddy69 #1 (**permalink**)

03-27-2013, 06:59 AM

Hi folks,

I have a pop up that appears that has information about your current window/task. I can't remove it. Have tried the reboot etc. No idea where it came from - refer example in attached file. I can move it or resize it, but not delete/close it.

Any ideas what this is and how to remove it?

Scott

chas_m · chas_m #2 (**permalink**)

03-27-2013, 07:06 AM

I am almost certain you have some Universal Access feature turned on. (Universal Access is known as "Accessibilty" in Mountain Lion.)

spuddy69 · spuddy69 #3 (**permalink**)

03-27-2013, 09:05 AM

so any idea how to turn the feature off?

no idea how I turned it on to start with

bobtomay · bobtomay #4 (**permalink**)

03-27-2013, 09:08 AM

Open System Preferences and go to Universal Access (or Accessibility) and uncheck whatever you have checked in there.

spuddy69 · spuddy69 #5 (**permalink**)

03-27-2013, 06:21 PM

nothing checked.... i'll take it back to a store and see if they can help :s

chas_m #2 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 18,098 Mac Specs: Mid-2012 MBP (16GB, 1TB HD), BenQ second monitor, iPhone 5s 32GB, iPad Air 2 64GB	03-27-2013, 07:06 AM I am almost certain you have some Universal Access feature turned on. (Universal Access is known as "Accessibilty" in Mountain Lion.) Cheers, chas_m -- My essay for switchers and newbies • Keeping your Mac in top form
	QUOTE Thanks

bobtomay #4 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 25,520 Mac Specs: 15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c	03-27-2013, 09:08 AM Open System Preferences and go to Universal Access (or Accessibility) and uncheck whatever you have checked in there. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus.
	QUOTE Thanks

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spuddy69 #5 (permalink)
Member Since: Mar 27, 2013 Posts: 3	03-27-2013, 06:21 PM nothing checked.... i'll take it back to a store and see if they can help :s
	QUOTE Thanks

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