01-19-2006, 06:06 PM

Hi all.

I feel like an alien treading on foreign lands. I suppose it has something to do with the fact that all I’ve ever owned are PCs. Yet here I am asking you kind folks for advice. Here goes;

I have a client the runs OS 9 and doesn’t want to give it up. The problem is, it’s a company computer and no one knows the password to it. Question; how do I get the password or how can I get the BIOS (Do Macs have BIOSes?) to change the password. Or if those ideas are not possible what would you suggest.

At this point that’s all the information I have about the unit in question.

Thanks
Bart

01-19-2006, 06:44 PM

Insert OS CD, Boot holding 'C', probably have to re-isntall the OS.

01-20-2006, 07:59 PM

Originally Posted by mynameis

Insert OS CD, Boot holding 'C', probably have to re-isntall the OS.

The way it was explained to me:

When in OS X and the client wants to use some Windows software the Mac boots up, or boots back, to OS 9. When in OS 9 they pull up a program like MS Word, if they want to look at a .Doc file the Mac then asks for a password. Apparently, this problem has gotten worse over time. This is important; he thinks the Mac uses an emulator and is running a Windows environment for the MS Word program. I’m not clear if it really is n emulator or if the client is confusing the fact that it’s a Microsoft product as the same thing as being in a Win environment.

The only other time it happens is when going through a network and they want to access the Mac in question it then, also, asks for a password.

What do you think? How do I fix it?

Thanks
Bart

01-20-2006, 08:30 PM

The Mac is running an emulation environment for OS9, not for Windows. The Word App is obviously an pre-OSX version of Word, which is why it keeps launching OS9. As far as I know, if you lost your password in OS9, you had to reinstall the OS from scratch. Your real issue here is, how to reinstall OS9 within OSX to get rid of the password issue. To be honest, I'm not sure how to do that shy of a reinstall of OSX.