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  1. #1


    Member Since
    Oct 09, 2012
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    had to replace my HD... PLEASE HELP!
    so I had a HD failure on my macbook pro. I purchased a replacement HD from newegg and installed it. Now my problem is I realized I never received a software disc with my computer. how do I go about getting software on this thing?

  2. #2

    MYmacROX's Avatar
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    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    What version of OS X are you running? Did you purchase the MBP new or used?

    P.S. if you have a bootable clone of your Mac on an external you can boot from that and transfer everything over using whatever app you cloned with.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by jdmfastdc2 View Post
    so I had a HD failure on my macbook pro. I purchased a replacement HD from newegg and installed it. Now my problem is I realized I never received a software disc with my computer. how do I go about getting software on this thing?
    You didn't tell us what model MacBook Pro you have…but I'm going to assume it's a newer model…which no longer comes with install disks.

    This is a pretty tough situation…since you probably should have done at least one of the two things I'm listing below (both would have been better) with your old computer:

    1. Made a bootable OS thumb drive in case of an emergency.
    2. Made a backup of your old hard drive (or a clone)…just in case of emergency.

    Is your old HD completely useless…or can you boot the MBP from it?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  4. #4


    Member Since
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    Quote Originally Posted by MYmacROX View Post
    What version of OS X are you running? Did you purchase the MBP new or used?
    im not positive. i bought it new in 2010

  5. #5


    Member Since
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    Quote Originally Posted by pigoo3 View Post
    You didn't tell us what model MacBook Pro you have…but I'm going to assume it's a newer model…which no longer comes with install disks.

    This is a pretty tough situation…since you probably should have done at least one of the two things I'm listing below (both would have been better) with your old computer:

    1. Made a bootable OS thumb drive in case of an emergency.
    2. Made a backup of your old hard drive (or a clone)…just in case of emergency.

    Is your old HD completely useless…or can you boot the MBP from it?

    - Nick
    the HD would not boot which is what the problem was. I just got the gray screen and the spinning wheel. I had apple store check it out and they said it needed a new HD.

  6. #6

    pigoo3's Avatar
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    Quote Originally Posted by jdmfastdc2 View Post
    im not positive. i bought it new in 2010
    You need to be EXACT on this point. We need to know EXACTLY what you have otherwise we cannot help you. This is a VERY important point…because it determines if your computer can use OS 10.6 (Snow Leopard) or not…which is the last Macintosh OS to come on a disk.

    And if it truly is a MacBook Pro from 2010 or before…then it DID come with two gray-colored OS install disks…and you need to find them (assuming you purchased this computer new).

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7


    Member Since
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    Quote Originally Posted by pigoo3 View Post
    You need to be EXACT on this point. We need to know EXACTLY what you have otherwise we cannot help you. This is a VERY important point…because it determines if your computer can use OS 10.6 (Snow Leopard) or not…which is the last Macintosh OS to come on a disk.

    And if it truly is a MacBook Pro from 2010 or before…then it DID come with two gray-colored OS install disks…and you need to find them (assuming you purchased this computer new).

    - Nick
    i know snow leopard was the OS but I dont know if it was 10.6. its a unibody with no battery access on the bottom. i had to remove the entire bottom cover to get to the HD if that means anything. If I did receive the discs but no longer have them, what are my options?

  8. #8

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by jdmfastdc2 View Post
    i know snow leopard was the OS but I dont know if it was 10.6. its a unibody with no battery access on the bottom. i had to remove the entire bottom cover to get to the HD if that means anything. If I did receive the discs but no longer have them, what are my options?
    Snow Leopard IS OS 10.6!

    As far as options. Since OS 10.6 (Snow Leopard) is no longer sold…you need to call Apple at their "800" (not the Apple Stores)…and ask them about purchasing an OS 10.6 (Snow Leopard) install disk.

    This will get you going!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9


    Member Since
    Oct 09, 2012
    Posts
    6
    Quote Originally Posted by pigoo3 View Post
    Snow Leopard IS OS 10.6!

    As far as options. Since OS 10.6 (Snow Leopard) is no longer sold…you need to call Apple at their "800" (not the Apple Stores)…and ask them about purchasing an OS 10.6 (Snow Leopard) install disk.

    This will get you going!

    - Nick
    if i can find a friend with one will it work?

  10. #10

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by jdmfastdc2 View Post
    if i can find a friend with one will it work?
    Not really.

    - Firstly (just to be sure)…you need a retail install disk (white with a Snow Leopard on it). You cannot use an other persons gray discs…they are model specific.
    - Second…only one install/person/computer/disk.

    You need to purchase your own Snow Leopard disk.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  11. #11

    MYmacROX's Avatar
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    Mar 17, 2009
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    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Dude, $29 for a SL DVD and $19 for ML via Mac App Store. How hard is that? Less than the majority of us are spending on a tank of gas these days.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  12. #12


    Member Since
    Oct 09, 2012
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    Quote Originally Posted by MYmacROX View Post
    Dude, $29 for a SL DVD and $19 for ML via Mac App Store. How hard is that? Less than the majority of us are spending on a tank of gas these days.
    where can i purchase the disc?

  13. #13

    harryb2448's Avatar
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    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Go back and read Nick's link No. 8.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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