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  1. #1
    Username/Password for installing software ISSUE

    Member Since
    Oct 01, 2012
    Posts
    3
    Unhappy Username/Password for installing software ISSUE
    Dear Cloud,

    When I attempt to instal new software on my MacBook Pro, it asks me for my username and password. Which is fine, but what is not fine is what I see. The box which comes up for me to type in doesn't have anything written on it. The boxes where I am supposed to enter my username and password don't have anything in them either. When I type in the boxes nothing appears and the curser doesn't move at all...However the information is being input into the fields. because if I type in my username and password (blindly) then hit enter, it accepts it.

    Any ideas on how to approach this issue?

    Thanks

  2. #2
    Username/Password for installing software ISSUE
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,184
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    What version of OS X is this? When did this start?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3
    Username/Password for installing software ISSUE

    Member Since
    Oct 01, 2012
    Posts
    3
    Mac OS X Lion 10.7.4,
    It started when I got the computer, but I didn't really care enough to put the effort into finding a solution until now.

  4. #4
    Username/Password for installing software ISSUE
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,184
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    There was another post here a couple of years back that had the same problem. Could you try the solution posted here by the OP to see if applies to you?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  5. #5
    Username/Password for installing software ISSUE

    Member Since
    Oct 01, 2012
    Posts
    3
    ok, I don't have Perian installed. But I'll look at the other possible solutions.

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