New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

icloud upgrade deleting me.com address


Post Reply New Thread Subscribe

 
Thread Tools
itfc56

 
Member Since: Sep 30, 2012
Posts: 1
itfc56 is on a distinguished road

itfc56 is offline
Coming here for the first time to share a major problem with Apples introduction of icloud.com address for email. I've had a me.com alias that I set up as soon as mobile me was introduced and use as my main business and personal identity.
I'm UK based - last email that arrived in my in box 04.19 BST on 27/9. I was phoned by a client who told me that since then all emails sent to that addres are getting an error bounce-back "name not recognised". The alias has disappeard from the drop-down list apparantly replaced by name@icloud.com - which I never set up. No warning, no explanation on ICloud support.
Was away in France when it happened and at considerable cost in roaming phone and data costs have pursued through Apple support. While it has been acknowledged that it should not have happened and icloud should have been an added option not a replacement there remains some doubt if the alias can be reinstated.
My apple id name @mac, me and icloud all work but because it was initially set up many years ago on a shared family Mac it is not an individual email so not a useful alternative. When I became embedded using mobile.me for work scheduling etc. I wanted to change the apple id but couldn't so the alias was the best option and it has been my main email ever since.
While it appears only a small percentage of users are affected it is of huge significance for those who are.
Any thoughts welcome and in particular anyone know of ways round the formal systems to complain and get resolution and possibly in my case compensation for inconvenience and real costs.
Thanks
QUOTE Thanks

Post Reply New Thread Subscribe


« Upgrade from Mac o.s. x 10.5.8? | MBP SSD storage space "missing" »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Editing email addresses in an Address Book v6.1 icloud group AliDuncan OS X - Operating System 1 11-18-2011 01:57 PM
me.com email address not working w/ iCloud afesposit iOS and Apps 0 11-16-2011 04:05 PM
icloud address book oldnic OS X - Operating System 3 10-30-2011 09:24 AM
hard disk upgrade path unsupported by Apple locopado Apple Notebooks 20 05-04-2010 10:41 AM
OS X upgrade process? CaptSaltyJack Switcher Hangout 6 04-19-2007 05:06 PM

All times are GMT -4. The time now is 12:47 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?