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Thread: Blue Tooth

  1. #1


    Member Since
    Sep 24, 2012
    Posts
    6
    Blue Tooth
    I was in the middle of sending an email when my wireless mouse and keyboard stopped functioning. I've checked the batteries (replaced), done the analysis, made sure they were connnected and discoverable, etc. No luck.

    Any geniuses out there who can help me get back on track?

    Thanks

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,502
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Is this the first time it's done it? I've had my mouse cut out on me momentarily, usually after coming out of sleep or something but it reconnects. My keyboard cuts out less. Bluetooth is pretty good about handling interference, but who knows. Do you have a wired mouse you can plug in to see what the iMac Bluetooth settings are set to?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3


    Member Since
    Sep 24, 2012
    Posts
    6
    THis isn't the first time it has cut out but this time it won't come back. I checked the settings with a wired mouse and bluetooth indicated that both the mouse and keyboard were connected but still no response. Now it tells me they are not connected and can't find them. It just keeps searching. Huh!!!

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,248
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If the batteries are OK, and Blue Tooth is up and working, try resetting the System Management Controller on your machine. You didn't mention which Mac you have but read this Apple KB article to learn how: LINK

  5. #5


    Member Since
    Sep 24, 2012
    Posts
    6
    Thanks chscag. Resetting the SMC worked!!
    Much appreciated. I'm back in business.

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