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OS X - Operating System General OS operation information and support

Lost ALL my pictures on Macbook Pro!!


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melanie.m

 
Member Since: Sep 27, 2012
Location: Orlando, FL
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Hello everyone.

I recently switched from a PC to a Macbook Pro (last week!) and synced all of the photos/videos from my iPhone to the laptop, then deleted them from the phone as it was taking too much space. The 700 something photos & videos were from a trip I took 2 weeks ago, and since my digital camera was out of memory, I took ALL of the pictures from my iPhone, & needless to say, these photos are all I have left from that trip. Now you can understand why I freaked out today, as I go into my iPhoto library and NONE of my files are there. They are NOT on any other folder, NOT on my iCloud, and of course NOT on my iPhone anymore. These files were not backed up anywhere else, because I just purchased the computer last week, and did not think I had anything to worry about for now, and boy, was I wrong. I called Apple Care and even they couldn't help me...they asked if I had done any updates, and I did, to OS X Mountain Lion on Sunday (5 days ago), but all of my files were still there until at least tuesday night (last day I checked my iPhoto library). The guy from Apple Care set up an appointment for me at the Genius bar, but it's not looking good. If anyone knows how to make these files magically appear again, please, please, let me know!

Thank You.
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dtravis7

 
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Member Since: Jan 04, 2005
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Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

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Is anything else missing like documents or music or videos?

You did not rename your account did you?
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melanie.m

 
Member Since: Sep 27, 2012
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No, I did not rename my account.

& Yes, I lost pictures & videos, and as for the music, the only way to access from the laptop was if my iPhone was plugged in.
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dtravis7

 
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Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

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That so sounds like the account got changed. Try clicking on the hard drive then in Users. What do you see there?
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melanie.m

 
Member Since: Sep 27, 2012
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I see my drive and the guests (sharing).
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dtravis7

 
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Member Since: Jan 04, 2005
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Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

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If you click on your account and on Pictures, what is in that folder? Do you see a large file called iPhoto Library?
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melanie.m

 
Member Since: Sep 27, 2012
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iPhoto library is there, as well as the Photo Booth
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dtravis7

 
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Mac Specs: iMac 2.4 C2D 10.9.4, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

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How large is the iPhoto library? How many pics did you have? If the actual library is there it might be something in iPhoto, or iPhoto made a new blank library. What is the size of the library?
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melanie.m

 
Member Since: Sep 27, 2012
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I had about 700 pictures there, now all I have is 54 pictures (not even from my phone, these were automatically taken from my email accounts).

& today when I first clicked on my iPhoto library, it immediately prompted me into creating a blank library, because according to the software, I didn't have a library at all. This is when I realized, all of my pictures & videos were gone.
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melanie.m

 
Member Since: Sep 27, 2012
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As for the actual size, it says "7,451,509 bytes (7.5 MB on disk)".

& it also says it was created today.
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melanie.m

 
Member Since: Sep 27, 2012
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Also, when I click on users, then pictures, it only shows the "iPhoto Library" icon & the "Photo Booth" icon. Should I be seeing the "iPhoto" icon there as well?
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