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  1. #1


    Member Since
    Sep 23, 2012
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    4
    Mac OS X Problems!
    Help needed!!

    Recently i thought i had done a software update, after this i used my macbook as normal. I then updated my iphone 4 on the phone itself, all went well!

    When i recently plugged my phone up to the mac, it comes up with a message on itunes saying i need the new 10.6.3 (i think) update for itunes, when i go to do this, it scans for an update (the automatic software update thing comes up), which finishes off saying something like 'your computer is updated'... which is blatantly wrong.

    When i go to download the new itunes, it finishes downloading fine. So when i go to install it, it comes up saying 'the software requires mac os x 10.6.8'

    Ive tried downloading a new mac os x, and when i go to install it, it comes up with the same as before...

    I have a new iphone 5 coming next week, and im scared that i wont be able to it.......


    Please help, much appreciated in advance!

    Thom

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by thom6199 View Post
    Ive tried downloading a new mac os x, and when i go to install it, it comes up with the same as before...
    - What exact model Macintosh computer do you have?
    - What OS version did you download?
    - What OS version was the Mac running before you had the problems mentioned in your post?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Sep 23, 2012
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    Quote Originally Posted by pigoo3 View Post
    - What exact model Macintosh computer do you have?
    - What OS version did you download?
    - What OS version was the Mac running before you had the problems mentioned in your post?

    - Nick


    Thanks for the speedy reply Nick!

    Mac OS X 10.5.8 is what im running now

    Ive tried to download Mac OS X 10.6 and above...

    Nothing has worked

    Thom

  4. #4

    RavingMac's Avatar
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    4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G
    Quote Originally Posted by thom6199 View Post
    Thanks for the speedy reply Nick!

    Mac OS X 10.5.8 is what im running now

    Ive tried to download Mac OS X 10.6 and above...

    Nothing has worked

    Thom
    10.6 is not a download. You can still purchase it by calling Apple and I believe the price is still $29 USD
    I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .

  5. #5


    Member Since
    Sep 23, 2012
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    Quote Originally Posted by Razormac View Post
    10.6 is not a download. You can still purchase it by calling Apple and I believe the price is still $29 USD
    What am i exactly purchasing ??
    Can i get it online ??

    Thank You

    Thom

  6. #6

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by thom6199 View Post
    Thanks for the speedy reply Nick!

    Mac OS X 10.5.8 is what im running now

    Ive tried to download Mac OS X 10.6 and above...
    Thanks for the info. Yes…this is why I asked the "What OS are you running now & what OS version did you try to download questions."

    As "Razormac" already mentioned…OS 10.6 is not a downloadable version of the Mac OS. Yes…you can download the incremental updates…but you must purchase an OS 10.6 install disk…in order to install OS 10.6 initially.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7

    RavingMac's Avatar
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    4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G
    Quote Originally Posted by thom6199 View Post
    What am i exactly purchasing ??
    Can i get it online ??

    Thank You

    Thom
    You are purchasing a DVD or perhaps a USB ThumbDrive if Apple has changed their pricing. Doubt if you can get it as a download, but it never hurts to ask when you talk to them.
    And, depending on your Mac Specs, you might be able to run 10.7 (Lion) or even 10.8 (Mountain Lion)
    I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .

  8. #8

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by thom6199 View Post
    What am i exactly purchasing ??
    Can i get it online ??

    Thank You

    Thom
    You're purchasing a Mac OS 10.6 install DVD. We used to be able to purchase this from Apple.com…but they discontinued selling these disks a while ago. As "Razormac" mentioned…you need to call Apple now (phone)…to purchase it.

    And this doesn't mean calling a local Apple Store…you must call Apple via their 800 number.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Modesto, Ca.
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    29,052
    Specs:
    iMac 2010 27" QuadI7 OS10.12, iMac 2008 OSX10.11, MBP Late2011OS10.12 , iPad Air, iPhone 3GS
    Also Check Amazon but not sure if they have any of the $29 Snow Leopards left.

    Oops. Amazon does have it but it's $80 PluS!! WOW!!!

  10. #10


    Member Since
    Sep 23, 2012
    Posts
    4
    Thanks for all the replies guys.

    So there's nothing i can do apart from buying it?

    I cant understand what ive done wrong...

  11. #11

    RavingMac's Avatar
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    Quote Originally Posted by thom6199 View Post
    Thanks for all the replies guys.

    So there's nothing i can do apart from buying it?

    I cant understand what ive done wrong...
    We do not support piracy in any way, shape or form. You have been given ample info on how to obtain a legal copy of your OS upgrade.

    Thread will be closed.
    I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .

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