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OS X - Operating System General OS operation information and support

Google Analytics doesn't work on my mac


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JackieMB

 
Member Since: Aug 28, 2012
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I'm not sure why this is happening. I've used Google Analytics for years and have had the same account. My computer is a mac and I haven't changed anything on it.

My Google Analytics account works on PCs though.

Help?
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Raz0rEdge

 
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What exactly IS happening when you go to the Google Analytics site?

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JackieMB

 
Member Since: Aug 28, 2012
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When I log into my Google Analytics account, it brings me to the "Sign up for a Google Analytics" screen with the three steps for getting started. It acts like I've never used it and have no tracking data.
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vansmith

 
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This is likely a browser issue more than anything. What's interesting is that Google generally makes products that work everywhere (they wouldn't be a good web company if their products didn't). What browser are you using?

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JackieMB

 
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I am using Firefox 15.0 which is the latest one.
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Raz0rEdge

 
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Does it allow you to login or does that fail?

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vansmith

 
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Analytics should run just fine in Firefox. Have you tried disabling any add-ons? Have you tried another browser? If you just updated to version 15, it could be a browser problem.

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JackieMB

 
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I tried yet again on another mac and then my Google Analytics started working again on my own machine. I have no idea why this happened, weeks of not working and then just working again.
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