Results 1 to 3 of 3
  1. #1

    Member Since
    Aug 28, 2012
    Word for Mac 2011 - file corrupted
    Hi Guys, when editing my document in word for mac 2011 the word got frozen for a while, the text disappeared and instead of the text the documents is full of asterisk symbols (*). It probably happened during the autosaving but I'm not sure. Unfortunately, no document either in AutoRecovery folder or Temp folder. The document is possible to open but word is freezing then. I tried to save it as .rtf or .txt but it did not help. Any idea how to recover the document? Thanks a lot.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Have you updated your MS Office 2011 with the latest patches and service packs? The asterisk problem was fixed a while back with a service pack issued by Microsoft.

    Unless you have a backup of the file it's probably too late to save it. Auto Recovery in Word is useless and does not work to recover a document intact. In Word preferences under "save" make sure you check off "always make a backup".

    If the document still exists, instead of using Word to open it try using TextEdit to open the document. You may be able to recover some of it that way.

  3. #3

    Member Since
    Aug 28, 2012
    Thanks for info and clues. I have updated now. Hopefully, it does not happen again. I also found the backup option, unfortunately, after the document corrupted. I tried to open document in TextEdit, it is the same, full of asterisk :-( Fortunately, my loses aren't so significant and almost got to the point I was before I lost the document, as I have made one back-up version Sunday evening.... :-) Next time, hopefully, I won't be such a fool.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. normal.dotm template file WORD 2011
    By jchappell in forum macOS - Apps and Games
    Replies: 4
    Last Post: 05-01-2015, 05:19 PM
  2. Corrupted Outlook for Mac 2011
    By REM ON in forum macOS - Operating System
    Replies: 4
    Last Post: 10-29-2014, 01:38 PM
  3. Word documents created in word 2003 on a pc won't open in Mac word 2011
    By nevergettoride in forum macOS - Apps and Games
    Replies: 1
    Last Post: 06-04-2012, 01:22 PM
  4. MS Word 2011 hangs when open file
    By Martin64 in forum macOS - Apps and Games
    Replies: 1
    Last Post: 12-23-2011, 05:03 AM
  5. Word for Mac 2011 Freezes & Recovery file often corrupt
    By bmagargal in forum macOS - Apps and Games
    Replies: 4
    Last Post: 09-06-2011, 08:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts