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  1. #1


    Member Since
    Apr 03, 2007
    Posts
    22
    2009 MacBook pro unusual slow and keeps crashing
    Today my MacBook has started to freeze whenever I try to do anything whatsoever and needed to be restarted to get it sorted, it's taking 5 reboots to get to a point where I can even enter my password to login.

    The only software that's. Hanged recently Is that I've upgraded to mountain lion. Ive turned it off for a while to let it cool down and stop me from throwing it at the wall.

    Does anyone know where I should even start to try to repair this fault, any help greatly appreciated.

  2. #2

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    Firstly tell us how much RAM and free hard disk space you have.
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  3. #3


    Member Since
    Apr 03, 2007
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    22
    Hi, RAM is 4gb and free drive space is about 60gb

  4. #4

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    Has Spotlight finished updating yet, the magnifying glass in the top right of the menu bar
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  5. #5


    Member Since
    Apr 03, 2007
    Posts
    22
    I installed mountain lion the day it came out, could spotlight still be updating and how can I tell?

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,184
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Click on the small magnifying glass in the upper right corner of your top menu. If the word "indexing" shows up, it's still busy updating.

  7. #7


    Member Since
    Apr 03, 2007
    Posts
    22
    It won't even boot up now, it's been at that stupid loading screen for about 20 minutes. It told me that I needed to service the battery the other day, could this be causing a problem?

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,184
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Quote Originally Posted by groom03 View Post
    It won't even boot up now, it's been at that stupid loading screen for about 20 minutes. It told me that I needed to service the battery the other day, could this be causing a problem?
    Yes, it's possible. If the battery is removable, try removing it and see if the machine will boot without the battery.

  9. #9


    Member Since
    Apr 03, 2007
    Posts
    22
    It's the one where the batteries inside the unit and you need to take off the plastic tray, are those removable? I just ran a quick hardware test using the disk that came with it and it said no errors found

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,184
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Yes, you should be able to remove that battery although you may need a special driver to unfasten the "non tamper" screws. Since I'm not sure which model you have, go to iFixit: The free repair manual and look up their instructions for removing the battery from your particular model MBP. The Apple Hardware Test in most cases won't flag a bad battery but the system will.

  11. #11


    Member Since
    Apr 03, 2007
    Posts
    22
    It booted properly this morning and spotlight said that it was indexing so I waited till it had finished but it's frozen again when I tried to open safari. The battery's still saying it needs servicing so is that still the likely problem?

  12. #12


    Member Since
    Apr 03, 2007
    Posts
    22
    It won't boot up again, I'll try removing the battery this afternoon

  13. #13


    Member Since
    Apr 03, 2007
    Posts
    22
    I got battery out and it still wouldn't boot up at all, I used that diagnostic program again and it says that the battery is charging to 12.55 volts, I'm running an extended diagnostic test now to see what it flags up

  14. #14


    Member Since
    Apr 03, 2007
    Posts
    22
    I've managed to access the recovery partition, it seems to think that the hard disk is corrupted and can't repair it but can't format it either because the program doesn't recognise the existence of the main hard drive

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