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  1. #1

    Member Since
    Nov 12, 2011
    Mac Mail issue: double-clicking message doesn't open window...
    Hi everyone,

    I'm using Mac Mail 4.5 and Snow Leopard, and experiencing a strange problem....

    As we all know, when you double-click an individual message line in any mailbox, it will open the message in its own window. That function isn't working. When I double-click the message line, it just grays out the whole viewer window but nothing else changes - i.e., the message doesn't open.

    I can still click Command (Apple)-R to open the message in its own window that way, but not the other. I've shut down Mail, and reopened, and have shut down my MacBook completely, and rebooted and the problem doesn't go away.

    Thoughts? Thanks much!


  2. #2

    Member Since
    Nov 12, 2011
    Now, even clicking Command (Apple)-R won't allow me to respond. NOR will highlighting the message and manually clicking "Reply." Same thing - it just grays out the viewer window and nothing happens... Grrrrrr!


  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Do you have any Mail plugins installed?

  4. #4

    Member Since
    Nov 12, 2011
    Thanks for your reply, chscag,

    To answer your question, I don't think so... And I say it that way because I'm the original techno-moron, and if I DID have any, they'd have been installed by someone else (my techy guy, who's out of town), not me.

    More importantly, however, nothing's been installed anytime recently, and yet, just yesterday, everything was working fine. So, I'm stumped...


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