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Thread: Apple Mail

  1. #1

    Member Since
    Jun 10, 2012
    Apple Mail
    I have just added my Telus email account to Mail on my iMac and am having trouble getting the messages downloaded from Telus Webmail. After getting mail from Webmail I have to go to the Telus webmail page and delete it manually.
    Any suggestions?
    Thanks for your help in advance.

  2. #2

    Slydude's Avatar
    Member Since
    Nov 16, 2009
    North Louisiana, USA
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    Do I understand correctly that Mail is getting the messages as you want it to but once read they are not removed from the server? Check the folioing setting in Mail:

    1. Open Mail preferences and go to the accounts section
    2. Select the account that is giving you problem then click the Advanced tab on the far right.
    3. Check to see if the Leave messages on server setting is as you want it. If not use the drop down to change it.

    BTW Is that by chance a POP account? E-mail is often easier to keep in sync when it is using IMAP,
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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