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  1. #1

    Member Since
    Jun 06, 2012
    No headphones output
    I have a brand new macbook pro, which I intend to record music on. Unfortunately, I cannot get my headphones working.

    When I enter system preferences - sound - output, I can only choose the built-in internal speakers. I was told that this option would change to headphones, When I plug them in, but it never happens. I have tried several headphones, so the problem must be within the macbook.

    I am desperate, so any, really ANY, suggestions to what might be wrong is extremely welcome.

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    The Republic of Neptune
    Sounds broken to me. Take it back to Apple or the retailer you got it from.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

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