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OS X - Operating System General OS operation information and support

No headphones output


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JensBC

 
Member Since: Jun 06, 2012
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I have a brand new macbook pro, which I intend to record music on. Unfortunately, I cannot get my headphones working.

When I enter system preferences - sound - output, I can only choose the built-in internal speakers. I was told that this option would change to headphones, When I plug them in, but it never happens. I have tried several headphones, so the problem must be within the macbook.

I am desperate, so any, really ANY, suggestions to what might be wrong is extremely welcome.
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Lifeisabeach

 
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Sounds broken to me. Take it back to Apple or the retailer you got it from.


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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