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OS X - Operating System General OS operation information and support

Printer Driver Problems

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Member Since: May 28, 2012
Posts: 1
cinsea1 is on a distinguished road

cinsea1 is offline
I unplugged my iMac and Samsung ML-3051N printer to set up a new desk. I plugged everything back in and now my printer refuses to print. At first I had an 'printer offline' message. It is now gone and I do not know how I got that fixed. Now when I try to print I receive the following message that "the printer software was installed incorrectly. Please reinstall the printer's software or contact the manufacturer for assistance." The printer DOES appear in the fax/print section of system preferences. To me the driver appears to be installed. I have tried to reinstall a printer driver that came with the printer on a CD as well as a newer driver off Samsung's website that is supposed to work with my OS.

I am running 10.6.8. I have tried restarting the iMac, unplugging the printer's power cord and usb cords and plugging them back in. I am at a loss on what to do next.
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Member Since: Dec 11, 2010
Posts: 1,336
gsahli is just really nicegsahli is just really nicegsahli is just really nicegsahli is just really nice

gsahli is offline
Installing from the CD isn't recommended because it's older than the driver included in OS X - usually - so keep in mind that that is an "unknown."

Delete the printer from the print & fax/print & scan list and then re-add it. This process assigns a driver to the printer type and connection type.
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