New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

MacOS login question


Post Reply New Thread Subscribe

 
Thread Tools
Johnstein

 
Member Since: May 26, 2012
Posts: 3
Johnstein is on a distinguished road

Johnstein is offline
Hopefully someone can help me with this...I have scanned past messages and haven't found any help...

So, last night my macbook pro simply shut off on me. When I tried to restart, it would get to the gray screen with the apple icon and whirly timer but it wouldn't go beyond that. It felt quite hot to the touch (on the bottom near the battery) so I decided to let it cool overnight.

This morning I started it up and it loaded to my login screen (brushed metal background with the password bar) normally. I entered my password and it seemed to accept it. Then, it went to a grey screen and simply returned to the login screen.

I have tried multiple times...I also attempted to enter a null password (didn't work) and a previous password (didn't work), and then a completely incorrect password (didn't work). Each time I put in these incorrect passwords, the bar shakes as it does when an incorrect password is used. It does not do this when I put in the correct password.

Any idea as to what's going on?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,492
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is online now
Which MacBook Pro do you have; year and model? And what version of OS X is it running?
QUOTE Thanks
Johnstein

 
Member Since: May 26, 2012
Posts: 3
Johnstein is on a distinguished road

Johnstein is offline
Macbook Pro 13". Purchased in Dec of 2010. I believe I have 10.6.8 or something along those lines.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,492
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is online now
OK. Try booting the machine with your Snow Leopard install DVD. Insert the DVD, reboot and hold down the C key as soon as you hear the chime. If the machine boots from the DVD, skip the install and instead select Utilities from the top menu. Then select Disk Utility. Highlight your hard drive on the left, go to the First Aid tab on the right side and select Verify and Repair. Let's see what it says.
QUOTE Thanks
Johnstein

 
Member Since: May 26, 2012
Posts: 3
Johnstein is on a distinguished road

Johnstein is offline
Ok. After doing the above, it said that it could not repair.
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,243
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2009 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Here's what I believe has happened:

1. The "sudden shut off" was caused by overheating. That's what a Mac does if it gets so hot that it endangers the processor. What caused that, I can't say.

2. If the machine was writing to the directory at the moment that it shut off completely, you have a corrupted directory. This would explain why you can't get past the login screen. DiskWarrior can fix that, but it's $100.

3. That your hard drive can be seen (even if not repaired) is a good sign for your data, which is probably okay. If you have a local AASP around (service provider), I would have them try DW on it and see if that doesn't fix things up.

4. If you have a Time Machine backup from that day, you might want to consider just wiping the boot drive and restoring from the TM backup.
QUOTE Thanks

Post Reply New Thread Subscribe


« Switching between tabs in Terminal | MacBook Pro can't get into log-in password screen »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Login screen for filevault accounts ozaz OS X - Operating System 4 03-01-2011 05:51 PM
Time Machine full system restore changes your login password- Not Robust darthvader747 OS X - Operating System 5 01-28-2009 01:56 PM
Stuck at login screen kleankutken OS X - Operating System 1 07-07-2008 10:55 PM
The QUESTION Game ToddG Schweb's Lounge 159 08-15-2007 05:25 PM
Ask 'me' a question... eric Schweb's Lounge 22 01-12-2007 06:33 AM

All times are GMT -4. The time now is 05:38 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?