05-01-2012, 07:55 AM

Currently investigating a problem with a MacbookPro using Lion.

The user seems to of set up an exchange account on outlook in which the main identity backs up regularly. This is a problem as each back up is about 14GB.

What is the best way of stopping the main identity from backing up (even with time machine already disabled). Could this backup setting of been created when the exchange account was setup by the user? (As I've seen other users with no backed up identities using outlook)

Many thanks.

05-01-2012, 09:00 AM

Are you sure it is Office 2011 and not Office 2008? This sounds like a common problem from a previous version of Office which was not Time Machine compatible. If you really need to exclude Office from your Time Machine backups, there is a setting in Time Machine to exclude certain folders. Exclude the Microsoft User Data folder inside Documents. This will prevent TM from backing up Office emails. 2011 should be TM compatible though. I don't use an exchange account, so I'll have to let someone else comment on other possibilities.

05-01-2012, 10:44 AM

Thanks Jaygray,

It is Office 2011. I have excluded the Microsoft User data folder in TM (in which TM is off). The folder still continues to back-up.

05-01-2012, 01:38 PM

Which version of MS Exchange are you using? I believe that Outlook 2011 is only compatible with Exchange 2007 or 2010 although I may be wrong.

In any event, the user should probably go back and setup the account again, this time do not select to have the identity backed up. That setting is exclusive of Time Machine by the way.