Flashback malware removal tool

shawdl · shawdl #1 (**permalink**)

04-22-2012, 04:38 AM

Mac beginner here. I downloaded lion flashback removal tool yesterday and have had trouble accessing the internet ever since. Sites won't load unless I turn airport off then back on again. I have since found out that the download was for lion users without java installed, which I have. Has anyone else had this problem and how do I fix it.
Thanks

lifeisabeach · lifeisabeach #2 (**permalink**)

04-22-2012, 11:36 AM

It's not likely the removal tool has anything to do with this. Unplug your router and modem, wait a couple minutes, then plug them back in. Hopefully that will do the trick. Sometimes these things go flakey and need a reset. I find myself doing it every month or two.

shawdl · shawdl #3 (**permalink**)

04-22-2012, 02:04 PM

Thanks for that. It does seem to be a wi fi fault and just a coincidence that it happened after I downloaded the malware tool.

lifeisabeach #2 (permalink)
Member Since: Sep 30, 2007 Location: Wilmington, NC Posts: 5,787 Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1	04-22-2012, 11:36 AM It's not likely the removal tool has anything to do with this. Unplug your router and modem, wait a couple minutes, then plug them back in. Hopefully that will do the trick. Sometimes these things go flakey and need a reset. I find myself doing it every month or two. Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it. --------- If all else fails to fix your problem, read this tip.
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shawdl #1 (permalink)
Member Since: Apr 22, 2012 Posts: 2	04-22-2012, 04:38 AM Mac beginner here. I downloaded lion flashback removal tool yesterday and have had trouble accessing the internet ever since. Sites won't load unless I turn airport off then back on again. I have since found out that the download was for lion users without java installed, which I have. Has anyone else had this problem and how do I fix it. Thanks
	QUOTE Thanks

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