iMac 2011 27' FREEZING

Lilongo · Lilongo #1 (**permalink**)

04-17-2012, 04:30 PM

Hi,

My iMac freezes for no reason. I can't move the mouse, i can't do anything.

At first, i thought that was a hard drive problem, so i went out and buy a new western digital hard drive and replace the old one. Then i boot the iMac with a usb flash to install Lion and suddenly BOOM the freezing again. So the problem was not the hard drive and i don't know what could be.

I need help!

Thanks.

PD: Sorry for my english.

chscag · chscag #2 (**permalink**)

04-17-2012, 04:36 PM

If you have a 27" 2011 iMac, it's possible that it is still under the Apple warranty. Have you contacted Apple?

Lilongo · Lilongo #3 (**permalink**)

04-17-2012, 04:54 PM

Not yet. Im from Chile here the technical support is not very good.

Lilongo #1 (permalink)
Member Since: Apr 17, 2012 Posts: 2	04-17-2012, 04:30 PM Hi, My iMac freezes for no reason. I can't move the mouse, i can't do anything. At first, i thought that was a hard drive problem, so i went out and buy a new western digital hard drive and replace the old one. Then i boot the iMac with a usb flash to install Lion and suddenly BOOM the freezing again. So the problem was not the hard drive and i don't know what could be. I need help! Thanks. PD: Sorry for my english. Last edited by Lilongo; 04-17-2012 at 04:35 PM.
	QUOTE Thanks

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,978 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	04-17-2012, 04:36 PM If you have a 27" 2011 iMac, it's possible that it is still under the Apple warranty. Have you contacted Apple? Community Guidelines
	QUOTE Thanks

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iMac 2011 27' FREEZING

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