New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

It's the iMac thats at fault not the Printer


Post Reply New Thread Subscribe

 
Thread Tools
whipit

 
Member Since: Mar 06, 2011
Posts: 31
whipit is on a distinguished road

whipit is offline
I have an Epson Stylus Multifunctional Printer BX630FW that although the printer works the scanner fails.
I have tried the Multifunctional printer on a Windows Vista laptop that I have and installed the windows versions of the same software and all the functions of the printer work including the scanner.
This leaves me to believe that the Epson software for the Mac Intel 10.6.8 is at fault.
I have an open issue with epson but so far got nowhere.
Has anyone any ideas or should I take the printer back as it's only 2 months old?
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 28,179
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by whipit View Post
Has anyone any ideas or should I take the printer back as it's only 2 months old?
The big question is can you still take it back after 2 months?

Many places have a 30 day return policy (on department store items like...clothing, shoes, non-electronic stuff)...and sometimes shorter times for electronic items.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,406
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
Unless you bought that printer from Costco, Sam's Club, or Target, I believe Nick is correct. Most returns have to be within 30 days. The three places mentioned above all have a 90 day return policy. And many vendors like Best Buy will charge you a restocking fee on printers and cameras.
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 17,512
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
I'm not that familiar with multifunction printers (don't care for them) but ISTR that you need to "add" the scanner as a separate "item" along with the "printer" part of it.

Have you done that?

According to this page, your printer is supported for printing and scanning with built-in drivers under 10.6 and 10.7.
QUOTE Thanks
whipit

 
Member Since: Mar 06, 2011
Posts: 31
whipit is on a distinguished road

whipit is offline
Luckily I did purchase it at Costco so on Monday if Epson don't come back with a fix it's going back. :-)
QUOTE Thanks
whipit

 
Member Since: Mar 06, 2011
Posts: 31
whipit is on a distinguished road

whipit is offline
Epson software is useless or not compatible with 10.6.8.

I deleted my printer and reinstalled it from scratch using the Mac to search for software.
It installed it and now when I look in Preferences/Printer&Fax I have two options at the top, see pic below and when I pic scan a Scanner gui opens and I can scan to email or file.

I then tried it from the Epson scanner software installed on my iMac and it cant see the scanner. Plus I can still use the scanner over IP from my Vista machine..
Attached Images
File Type: png Screen shot 2012-04-16 at 18.18.05.png (34.9 KB, 12 views)
QUOTE Thanks

Post Reply New Thread Subscribe


« Please help - Accept this as "todays challenge..." | slow macbook »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
How to get my new imac to recognise printer steta Switcher Hangout 1 08-15-2011 02:14 PM
My brand new imac won't recognise ANY printer I seem to try and link it to? jack123 Other Hardware and Peripherals 3 10-07-2010 05:30 PM
Airport extreme printer and iMac piqles Internet, Networking, and Wireless 1 06-05-2004 02:14 PM

All times are GMT -4. The time now is 12:47 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?