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OS X - Operating System General OS operation information and support

Kernel Panic--help please


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alb18

 
Member Since: Mar 13, 2012
Posts: 1
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Hi,

A little while ago I was watching a youtube video on Safari when all of a sudden my screen went dark and I got what I now know was a kernel panic message. I shut the system down and then powered up again but I only saw later that I should have restarted in safe mode. It started up again ok and I copied the panic report (see below). It really bothered me as I rely on my Macbook Pro for work and for a volunteer position. I can't really afford to be out of action. It's been a bit odd for a couple of days though--hanging in Firefox and yesterday when I powered on it asked me to join a network and it didn't recognize my usual network. Also it said that my date and clock were set to a date that was prior to 12 March 2012, but it wasn't. Is it a coincidence that these two things (the stuff yesterday and now the kernel panic) happened together? What should I do? I do still have Apple Care, so should I use that?

Thank you so much--I'm so grateful that I found this forum as I don't know what else I would have done.

Quote:
Interval Since Last Panic Report: 7106270 sec
Panics Since Last Report: 1
Anonymous UUID: CAAC4B12-30BC-470B-B5B8-EBD29F7C3D8A

Tue Mar 13 22:16:34 2012
panic(cpu 1 caller 0x581a83): "Free of NULL MAC label\n"@/SourceCache/xnu/xnu-1504.9.37/security/mac_label.c:75
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0xfbbdc8 : 0x21b510 (0x5d9514 0xfbbdfc 0x223978 0x0)
0xfbbe18 : 0x581a83 (0x5e638c 0x4b5a7c 0xfbbe68 0x4b3e3d)
0xfbbe38 : 0x58cdde (0x0 0x4b5a1d 0xfbbe68 0x4b34b0)
0xfbbe68 : 0x4717a0 (0x8792c70 0x8593a00 0x0 0x9204ad8)
0xfbbe88 : 0x471911 (0x8792c70 0xfbbed8 0xfbbeb8 0x92078d0)
0xfbbef8 : 0x4736b8 (0x92078d0 0x8792c70 0x9204a80 0x0)
0xfbbf38 : 0x473789 (0x0 0x5 0xfbbf5c 0x1)
0xfbbf78 : 0x4f6075 (0x9204a80 0x9491cc8 0x9586494 0x0)
0xfbbfc8 : 0x2a144d (0x9491cc4 0x0 0x10 0x0)

BSD process name corresponding to current thread: Safari Webpage P

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro5,4 (Mac-F22587A1)

System uptime in nanoseconds: 40802330678577
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xee2000, size 0x1900544) - last unloaded 117082457475
loaded kexts:
com.symantec.kext.fw 1.0.3f5 - last loaded 52098982513
com.symantec.kext.SymAPComm 11.2.2f3
com.symantec.kext.pf 4.2.1f7
com.symantec.kext.ips 3.2f8
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.2.6
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleUSBHub 4.1.7
com.apple.nvenet 2.0.15
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleUSBOHCI 4.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 232.89 GB
Serial ATA Device: MAT****ADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
QUOTE Thanks
chscag

 
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It looks like there may have been a problem with a web page and perhaps the Safari cache. Click on the Safari main menu and select "Reset Safari". When the dialog opens, remove the checks from those items you do not wish to be cleared like your bookmarks. Resetting should clear the history and caches.
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