adobe cs5 will not install on iMac

ohalanalan · ohalanalan #1 (**permalink**)

03-06-2012, 04:20 PM

I have tried to install CS5 on my machine with the design standard disc. The message " the media type is not supported " comes up when I try to install CS5. Any ideas?

gsahli · gsahli #2 (**permalink**)

03-06-2012, 09:38 PM

You didn't tell us anything about the Mac model and what version OS X?

ohalanalan · ohalanalan #3 (**permalink**)

03-08-2012, 02:40 AM

Lion version 7 iMac 21 inch

chas_m · chas_m #4 (**permalink**)

03-08-2012, 06:26 AM

How and from what are you trying to install CS5?

Dysfunction · Dysfunction #5 (**permalink**)

03-08-2012, 11:38 AM

Quote:

Originally Posted by chas_m

How and from what are you trying to install CS5?

Yep, because both CS5 and CS5.5 installed just fine on Lion for me.

Deckyon · Deckyon #6 (**permalink**)

03-08-2012, 11:42 AM

What version of CS5 are you trying to install? Windows or OSX?

ohalanalan · ohalanalan #7 (**permalink**)

03-08-2012, 03:11 PM

It is the mac version and it is a cd. Our tech support guy at work has installed it at work but they are still using Leopard. I am in Education and need a copy on my home machine for work. The Acrobat disc loaded up without a problem.

chas_m · chas_m #8 (**permalink**)

03-09-2012, 03:39 AM

Quote:

Originally Posted by ohalanalan

It is the mac version and it is a cd.

Well there's your problem -- you're using a pirated copy. Adobe doesn't ship CS on CD.

ohalanalan · ohalanalan #9 (**permalink**)

03-09-2012, 04:01 PM

Sorry it a was DVD ! It is a Genuine product. I am sure someone has had a similar issue! I have
Googled it and nothing has come up!

Dysfunction · Dysfunction #10 (**permalink**)

03-09-2012, 04:17 PM

Quote:

Originally Posted by ohalanalan

Sorry it a was DVD ! It is a Genuine product. I am sure someone has had a similar issue! I have
Googled it and nothing has come up!

Contacted Adobe yet?

chas_m #4 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 13,696 Mac Specs: 2009 MacBook Pro, Black speakers, Black Benq second monitor, black iPhone 4, Black 2012 iPad, etc.	03-08-2012, 06:26 AM How and from what are you trying to install CS5? Cheers, chas_m -- My essay for switchers and newbies
	QUOTE Thanks

Deckyon #6 (permalink)
Member Since: Apr 06, 2011 Location: Louisville, KY - USA Posts: 1,232 Mac Specs: MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM	03-08-2012, 11:42 AM What version of CS5 are you trying to install? Windows or OSX? MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, AMD Radeon HD 6750M 1GB RAM MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM, AMD Radeon HD 6630M 256MB RAM iPhone 4S 64GB, iPad Gen3 32GB WiFi, iPod Nano Gen6 8GB, Apple TV Gen2
	QUOTE Thanks

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adobe cs5 will not install on iMac

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ohalanalan #1 (permalink)
Member Since: Mar 06, 2012 Posts: 4	03-06-2012, 04:20 PM I have tried to install CS5 on my machine with the design standard disc. The message " the media type is not supported " comes up when I try to install CS5. Any ideas?
	QUOTE Thanks

gsahli #2 (permalink)
Member Since: Dec 11, 2010 Posts: 879	03-06-2012, 09:38 PM You didn't tell us anything about the Mac model and what version OS X?
	QUOTE Thanks

ohalanalan #7 (permalink)
Member Since: Mar 06, 2012 Posts: 4	03-08-2012, 03:11 PM It is the mac version and it is a cd. Our tech support guy at work has installed it at work but they are still using Leopard. I am in Education and need a copy on my home machine for work. The Acrobat disc loaded up without a problem.
	QUOTE Thanks

ohalanalan #9 (permalink)
Member Since: Mar 06, 2012 Posts: 4	03-09-2012, 04:01 PM Sorry it a was DVD ! It is a Genuine product. I am sure someone has had a similar issue! I have Googled it and nothing has come up!
	QUOTE Thanks

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