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Thread: Disapointed..

  1. #1
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    Disapointed..
    What a beautiful machine the IMac but what a disappointment... Excel is not compatible.
    What to do now?
    I miss my old EMac...

  2. #2
    Disapointed..
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
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    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Excel should be compatible but it depends what version you're running. What version of Office and OS X are you running? It sounds like you're running a PowerPC version of Office on a machine with a version of OS X that only supports Intel machines.
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  3. #3
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    Thanks for the reply,

    OS X 10.7.3
    Excel is 2011 but the problem is the same with 2008. No problem with same on MacBook...
    The problem is the page is jumping, cannot get to a cell, page keeps moving to the right or down

  4. #4
    Disapointed..
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,390
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Excel 2011 works just fine with OS X Lion - I use it here myself regularly. It sounds as if you might accidentally be hitting a trackpad or mouse. This would explain the random jumping and movement.
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  5. #5
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    Well! I wish it was. It is not accidental but constant.
    Why does it work on the laptop... it has to be with I Mac

  6. #6
    Disapointed..
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
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    5,826
    Specs:
    Mac Mini Core 2 Duo
    No, it's not a hardware problem. It's a software problem that is occurring only on one computer, and not on your other one. What have you already tried to resolve this? It always helps to share that information at the outset so people don't suggest things that haven't worked.

  7. #7
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    Thanks. I reinstall Excel and trashed the Excel preference

  8. #8
    Disapointed..

    Member Since
    Mar 06, 2012
    Posts
    5
    Specs:
    MacBook Pro 6.1 2.53 GHz Intel Core i5 4GB 1067 MHz DDR3
    Sounds like you have your "Scroll Lock" activated. (Don't know if there is a Scroll Lock key on an IMac, but there is on windows machines... it's up near the "Print Screen" keys.

    (In windows) when you press the "Scroll Lock" key and scroll lock is activated, the page moves and the selected cell remains in the same relative position on the screen.

    When Scroll Lock is deactivated (press "Scroll Lock" again - it's a toggle activation) the page remains steady on the screen and the cell selector moves instead.

  9. #9
    Disapointed..
    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I think DominicInOz may have hit the nail on the head.

    try these suggestions:
    MacXL: Cannot Change Scroll Lock Setting on Nonextended Keyboard
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

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  10. #10
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    Well! I am back. I did every thing I know and still have the problem. I went to the Apple store and showed to one Guru by playing with IMacs in the show room, they all have the same problem. He said he will look for a solution...

    OS X 10.7.3
    Excel is 2011 but the problem is the same with 2008. No problem with same on MacBook...
    The problem is the page is jumping, cannot get to a cell, page keeps moving to the right or down

  11. #11
    Disapointed..
    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I have excel and use it frequently. Can you post exact steps to recreate the problem?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  12. #12
    Disapointed..

    Member Since
    Dec 22, 2011
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    when clicking in a cell and trying to enter info in that cell the page moves mostly to the right but sometime down

  13. #13
    Disapointed..
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    That's all?
    From a blank worksheet?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  14. #14
    Disapointed..

    Member Since
    Dec 22, 2011
    Posts
    24
    any worksheet

  15. #15
    Disapointed..
    Slydude's Avatar
    Member Since
    Nov 15, 2009
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    North Louisiana, USA
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    8,526
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Open the Universal Access preference pane and make sure you are in the "seeing" tab. Is Zoom Text on? If so either turn it off or go to the options and see if follow mouse cursor is one.

    That is a shot in the dark but it caused similar behavior in another program recently.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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