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OS X - Operating System General OS operation information and support

Having trouble intsalling snow leopard on macbook


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innoman

 
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Hi im trying to upgrade my macbook w/ tiger 10.4.11 to snow leopard 10.6.3. Every time i put in the retail $29 install dvd (white) i can hear the dvd load n start like its goin to install then after a min. or so it jst stops and ejects. I never see anything on the screen jst the sound of the dvd loading. I have all the system requirements and have read numerous feed of ppl doin this exact upgrade w/ no problems. I tried the disc on a friends imac and it installed fine so i kno the disc wrks. I have used dvds in this dvd rom and it works fine. Any suggestions? I would deeply appreciate it. Here are my specs

mac os x version 10.4.11
2.16 GHz intel core 2 duo
memory 1gb

ps. originally i read igb of memory is required im now reading some say 2gb of memory is needed. Which is correct n if it is 2gb could this b my problem?

Thanx!
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RavingMac

 
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Quote:
Originally Posted by innoman View Post
Hi im trying to upgrade my macbook w/ tiger 10.4.11 to snow leopard 10.6.3. Every time i put in the retail $29 install dvd (white) i can hear the dvd load n start like its goin to install then after a min. or so it jst stops and ejects. I never see anything on the screen jst the sound of the dvd loading. I have all the system requirements and have read numerous feed of ppl doin this exact upgrade w/ no problems. I tried the disc on a friends imac and it installed fine so i kno the disc wrks. I have used dvds in this dvd rom and it works fine. Any suggestions? I would deeply appreciate it. Here are my specs

mac os x version 10.4.11
2.16 GHz intel core 2 duo
memory 1gb

ps. originally i read igb of memory is required im now reading some say 2gb of memory is needed. Which is correct n if it is 2gb could this b my problem?

Thanx!
Sounds like problem with your SuperDrive (may try giving it a shot of canned air) or possibly the OS disk dirty or damaged.

I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .
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innoman

 
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tried the compressed air and the disc is brand new no scratches. Any other suggestions?
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harryb2448

 
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Back to Razormac.s suggestion of a dodgy optical drive. Slot loaders do seem to have a very high failure rate. The install disc is a DL disc and whilst a DVD may work, the DL may not.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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innoman

 
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So whats the solution?
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harryb2448

 
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Take it to a Genius Bar and have the drive tested.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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OR, if that's not easily done, buy a $20 USB2 external drive case that can fit a burner, buy a $25 DVD burner, put it in the case, plug the thing into your Mac and run the install disk from there.
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