New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Please help with Error message


Post Reply New Thread Subscribe

 
Thread Tools
rachelc

 
Member Since: Feb 24, 2012
Posts: 7
rachelc is on a distinguished road

rachelc is offline
I installed a new hard drive on a 24 inch iMac. the computer is from late 2006 but has the core 2 duo. I installed a retail copy of snow leopard that i had bought for my macbook. I bought a new wireless keyboard. Everything was working but the function keys on the top were not working correctly. So I went into apple they told me that they updated the keys and I had to make sure the software was updated to 10.6.8 SO I went home and sure enough I needed an update. It restarted. The keyboard now worked. Then after 5 minutes I my screen freezes, it turns a blackish, and in the middle I get an error message that says...



You need to restart your computer. Hold down the Power button until it turns off, then press the power button again.
Then it list the same thing in 4 different languages.

I can't seem to erase the drive or fix anything when I start to look around the computer it does this so it doesn't give me enough time. Is there any help??? Thank you
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,383
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is online now
Try installing the combo update for Snow Leopard 10.6.8 rather than update from the version on the disk. LINK What you're experiencing are kernel panics. (system crashes)
QUOTE Thanks
rachelc

 
Member Since: Feb 24, 2012
Posts: 7
rachelc is on a distinguished road

rachelc is offline
I appreciate the link and the answer. It was downloading but after 3 min the message came on and froze. I don't know how to download and fix this problem if after a few minutes the computer freezes. ANy other ideas? thank you again !
QUOTE Thanks

Post Reply New Thread Subscribe


« Adress Book Managing Smart Groups | Thunderbird backup »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 10:01 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?