Results 1 to 2 of 2

Thread: software issue

  1. #1

    Member Since
    Feb 27, 2012
    software issue
    can anyone help - i've recently purchased an imac and now none of my CS3 or CS4 software [ which had been backed up] will work. I'm getting an error 6 code and they say that the licensing for the product has stopped working
    any clues?
    all gratefully received.
    thanks a bunch
    p.s i've live chatted with adobe. they wont do anything without the serials and i cant find the original disks...

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    I'm afraid I think you've answered your own question. You've changed machine and need to re-licence the software - but you'll need the serial numbers to do that. Unless of course you have proof of purchase from the retailer or your registration confirmation email from Adobe. In that case you can email Adobe support to have the serials re-issued to you.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Software issue
    By jacie1948 in forum OS X - Operating System
    Replies: 1
    Last Post: 06-01-2015, 09:17 PM
  2. I'm not sure if this is a software issue, but I could use some help.
    By pinkphiloyd in forum OS X - Operating System
    Replies: 11
    Last Post: 01-27-2015, 10:20 AM
  3. Software Issue: Reinstall OS?
    By metarie in forum OS X - Operating System
    Replies: 3
    Last Post: 06-18-2009, 02:37 PM
  4. Hardware or software issue?
    By helenelast in forum Apple Desktops
    Replies: 2
    Last Post: 10-13-2008, 02:20 PM
  5. Replies: 2
    Last Post: 01-22-2008, 07:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts