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  1. #1


    Member Since
    Feb 18, 2012
    Posts
    18
    Help!!! System Preferences does not work
    Hi,
    I was wondering if someone could help me.
    I have sold my computer and it is being collected tomorrow morning so I cleared out all my folders off on to an external hard drive so as to leave the hard drive clear of any personal files. When I had done all of that I went in to change the dock preferences to a smaller size but when I clicked on it nothing happens i.e. nothing shows up. I then went in to Systems Preferences to try it and it was the same nothing showed up again.
    Any ideas as to what might have caused this to happen and how to restore it.
    Would be very grateful for any advice you can give me a.s.a.p. as I would not want the purchaser to collect it like this..
    Thanks in advance.
    Ian

  2. #2


    Member Since
    Feb 18, 2012
    Posts
    18
    Help!!! System Preferences does not work
    Hi,
    I have posted this in the Switchers forum but then thought perhaps I have posted in the wrong place so I am putting it up here also just in case - sorry about that.

    Messsage:
    I was wondering if someone could help me.
    I have sold my computer and it is being collected tomorrow morning so I cleared out all my folders off on to an external hard drive so as to leave the hard drive clear of any personal files. When I had done all of that I went in to change the dock preferences to a smaller size but when I clicked on it nothing happens i.e. nothing shows up. I then went in to Systems Preferences to try it and it was the same nothing showed up again.
    Any ideas as to what might have caused this to happen and how to restore it.
    Would be very grateful for any advice you can give me a.s.a.p. as I would not want the purchaser to collect it like this..
    Thanks in advance.
    Ian

  3. #3

    MightyGem's Avatar
    Member Since
    Nov 29, 2010
    Location
    Warrington, UK
    Posts
    2,039
    Specs:
    PPC Mini, 10.4.11. Intel Mini, 10.6.8. MacBook Pro, 10.10.5. iPhone 3GS.
    Why not just do a complete re-install and give the buyer an as new OS.

  4. #4


    Member Since
    Feb 18, 2012
    Posts
    18
    The problem is the Superdrive does not work and I could not do that. He is aware of that and I am giving him the original OS disks. I would like to have sorted it out before handing it over just the same and if he decides to put a new Superdrive in it and do a clean install then so be it. Any ideas as to what could have caused it or better still outside of your above suggestion any ideas as to how I might remedy it.
    Thanks for your prompt reply.
    Ian

  5. #5

    Aqua's Avatar
    Member Since
    Sep 05, 2007
    Location
    Canada
    Posts
    452
    Specs:
    Macbook Pro, 2.4GHz Core2 Duo 10.6.8, MacMini
    I googled and found that you could try Navigate to username > Library > Caches and drag the 'com.apple.preferencepanes.cache' file to your Trash. I don't know if you should empty the trash just yet and restart but check to see if that helps.

    Given you cannot use your SD look for a tiny prog called applejack.. (Others might recall this one from OS 9 days). You will be able to run some utilities from it (and it does work as I've used it a few times)

    If your problem with your drive is that it just spits out the cd then you could try to clean the cd and also use a can of air and blow air into the cd slot. Others have been able to clean the lens by wrapping a piece of fine cloth (the kind for glasses) around a credit card (the lens is about an inch or so from the front to the left). While mine no longer spits disks out, I haven't tried reinstalling my OS yet.

    The other option might also be that you can use another computer's dvd or optical by either target disk or sharing the drive..

    Hope you get this sorted.. Good Luck
    invincible ignorance is an example of ignorance that can not be removed by any amount of evidence. It's now a widespread form of pollution. (Revised quote) An apple a day, keeps the psychiatrist away.. If you play a Windows install CD backwards it has satanic verses

  6. #6

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,147
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Quote Originally Posted by Bannview View Post
    Hi,
    I have posted this in the Switchers forum but then thought perhaps I have posted in the wrong place so I am putting it up here also just in case - sorry about that.
    Yeah, that's called "cross posting" and is against forum rules.

    I went in to change the dock preferences to a smaller size but when I clicked on it nothing happens i.e. nothing shows up. I then went in to Systems Preferences to try it and it was the same nothing showed up again.
    Now, to your confusing description. How is it that you "went in" and "clicked on it" that "nothing shows up"? If you're "in it" then isn't something showing up? Same thing for System Preferences.

    You're going to have to write a lot more clearly, or I'm going to have to get some sleep.

  7. #7


    Member Since
    Feb 18, 2012
    Posts
    18
    System Preferences does not work!!!
    Hi there,
    Perhaps what I should have said was " I decided to change the size of the icons on my desktop and when I clicked on Dock Preferences to enable me to get in there and change them nothing happened. I then clicked on System Preferences as I wanted to change the screensaver and the result was likewise" However, when in Dock Preferences I can turn 'hiding' and 'Magnification' on and off.

    I trust this will now clarify what I wanted to communicate initially.
    Ian

  8. #8


    Member Since
    Feb 18, 2012
    Posts
    18
    System Preferences does not work!!!
    Hi there toMACsh,
    I thought out of courtesy I should let you know that with a bit of ingenuity and time today I solved my problem and all is now well and good.
    Ian

  9. #9

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,147
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Well, for the benefit of others with a similar problem who might find this thread, how did you do it? I was also going to ask how you tried first to get into Dock Preferences, and then into System Preferences. In Leopard, it's the other way around.

  10. #10


    Member Since
    Feb 18, 2012
    Posts
    18
    hi,
    Firstly, I am not on Leopard on this iMac I`m on Tiger.

    All I did was click on the Apple icon and select Dock and then Dock Preferences and then when nothing happened I tried System Preferences but obviously I must have somehow deleted them when transferring my folders and files onto my new external hard drive.
    With my Superdrive not working I decided I would try a different approach and try my external dvd player which I have and I loaded the Install disc1 in there and it appeared on my desktop. I then proceeded to extract the files from it with the aid of a programme called Pacifist which I had downloaded earlier. I then did a search amongst these files and found System Preferences and proceeded to install it to my HD. After all of that I got my System Preferences and Dock Preferences etc. all back again and fully functioning.

    Not bad for a 71 year old learner.

    Regards,
    Ian

  11. #11

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,529
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Cross posts have been merged together here. Please do not cross post. Only post to one forum and continue the thread there. Thanks.

  12. #12

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,147
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Quote Originally Posted by Bannview View Post
    hi,
    Firstly, I am not on Leopard on this iMac I`m on Tiger.
    I'm the one on Leopard.

    All I did was click on the Apple icon and select Dock and then Dock Preferences
    That's a new one on me! You taught me a new trick!

    [/quote]With my Superdrive not working I decided I would try a different approach and try my external dvd player which I have and I loaded the Install disc1 in there and it appeared on my desktop. I then proceeded to extract the files from it with the aid of a programme called Pacifist which I had downloaded earlier. I then did a search amongst these files and found System Preferences and proceeded to install it to my HD. After all of that I got my System Preferences and Dock Preferences etc. all back again and fully functioning.

    Not bad for a 71 year old learner.[/QUOTE]
    "Not bad" is an understatement. Way to go!

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