New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Mac Mail


Post Reply New Thread Subscribe

 
Thread Tools
Nicky44

 
Member Since: Feb 24, 2012
Posts: 2
Nicky44 is on a distinguished road

Nicky44 is offline
Hi there, I am having real problems with my mail accounts. I have three different accounts with different servers and on each am getting error messages saying they can't reach my outgoing server with a message saying 'Cannot send message using ....'. At first I received emails from all accounts and then after checking preferences many times I decided on one account to delete one account and reset the preferences as I had them before, now this account no longer works on this computer at all. And I have lost all my old emails.
When trying Connection Doctor I get the message 'Could not connect to this SMTP.' Haven't changed anything in my other two account settings and don't know why I'm getting this message. My business partner says his email on same account is working fine and my host said things fine their end.
Recently changed Broadband provider to Orange and think this problem happened at the same time, but they say they can't help and is something to do with my end.

Please help(!) don't know what to do at all.....!

Thanks in advance,

Nicky
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,707
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

mrplow is offline
You don't say where your email accounts as hosted (gmail, yahoo, hotmail, talktalk, orange etc) but if your email was provided by your previous internet provider once you switch to a different provider you'll be able to continue to receive mail to that address (at thier discretion but it's often 6-12 months) but they will prevent you from sending (this is your SMTP error) almost immediately.

This is why it's often better to use someone like gmail or iCloud for mail as they are independent of your internet service which means you can switch internet providers without any email 'upset'

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,707
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

mrplow is offline
Depending on how the email was configured initially you may be able to recover your emails by logging into your email account on the providers website, rather than through Mac mail.

To prevent the SMTP error you'll need to decide which, working, email account you're going to use and set this as the default 'sending' email.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
Nicky44

 
Member Since: Feb 24, 2012
Posts: 2
Nicky44 is on a distinguished road

Nicky44 is offline
Thank mrplow, I do apologise but I get really confused sometimes, my host is POP I think...!
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,707
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

mrplow is offline
No apologies required. ISPs should inform you of these changes as you join or leave.

POP is the protocol as opposed to IMAP.

The good thing about this is that POP connected accounts COPY email down to your client (Mac Mail in this instance) and don't cascade changes back up to the server so if you delete email in Mac mail the original email will still be on the server.

So, providing the provider of that email address has a webmail page, you'll be able to log onto the website and get access to your old emails.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks

Post Reply New Thread Subscribe


« OS X not installing on Power Mac G5 | Fuji viewer software. »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Importing mac Mail to Mac Mail jmoney OS X - Apps and Games 5 09-13-2012 03:48 PM
OS 10.7 Lion feature/rumour roundup the8thark Apple Rumors and Reports 44 08-17-2011 02:03 PM
Adding account in Mac mail lizchris610 OS X - Apps and Games 7 05-31-2011 08:24 PM
Mac mail not getting all my mail from at&t/yahoo drr684 Switcher Hangout 3 02-18-2011 05:48 PM

All times are GMT -4. The time now is 12:37 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?