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  1. #1


    Member Since
    Feb 21, 2012
    Posts
    10
    please help me get this annoying icon of macbook pro screen
    im not sure if this is right place or not but this is aggravating me. i had bought a razer naga gaming mouse had to download drivers and all that. i took the mouse back and thought i deleted drivers. but this annoying icon saying razor synapse 2.0 config i click it nothing happens or opens. does any one know how to delete these things off this tool bar. i took a screen shot its the icon right next to temp.
    Attached Images Attached Images

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    47,081
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    You can get rid of the icon by dragging it off the Dock to the desktop. It should go "poof" and disappear. However, the configuration program may still be installed if it has not been properly removed.

  3. #3


    Member Since
    Feb 20, 2012
    Location
    Netherlands
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    11
    Specs:
    MacBookPro, OSX 10.7, 2,53, 4GB, Intel 160GB SSD / MacMini, OSX 10.7, 2,66, 4GB, Kingston 240GB SSD
    Try holding down the command button and dragging it off the menu bar. If that doesn't work, open system preferences, go to users & groups and select login items for the account you are logged in with. Here you will see a list of programs that automatically start when you log in to your mac - can you see it there? If so, remove it from this list.

  4. #4


    Member Since
    Feb 21, 2012
    Posts
    10
    drag does not work neither does the other thing. how to i properly delete? I'm still trying to figure out how to properly delete things not like windows were add/remove programs made it easy still trying to get used to this

  5. #5

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    6,812
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Quote Originally Posted by winsome View Post
    open system preferences, go to users & groups and select login items for the account you are logged in with. Here you will see a list of programs that automatically start when you log in to your mac - can you see it there? If so, remove it from this list.
    Was it there? Did you do this?

    You'd need to restart afterwards too.


    Incidentally, when you say you thought you deleted the drivers..... how did you do that?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    47,081
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Open System Preferences, click on Users & Groups. Click on the Login tab on the upper right side. What's showing up there? If you see the driver configuration program, highlight it and click on the small minus sign at the bottom of the box.

    Also, have you tried clicking on the icon in your menu bar to see if there is a remove option?

  7. #7


    Member Since
    Feb 21, 2012
    Posts
    10
    Quote Originally Posted by mrplow View Post
    Was it there? Did you do this?

    You'd need to restart afterwards too.


    Incidentally, when you say you thought you deleted the drivers..... how did you do that?
    no i did not see it. i went to system pref. and moved the app to trash can and empty trash but icon on top right corner never went away

  8. #8


    Member Since
    Feb 20, 2012
    Location
    Netherlands
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    Specs:
    MacBookPro, OSX 10.7, 2,53, 4GB, Intel 160GB SSD / MacMini, OSX 10.7, 2,66, 4GB, Kingston 240GB SSD
    You can also try out uninstall software like CleanApp/ or AppZapper. An alternative to this that I have never used myself would be Ccleaner but I have never tried this one myself.

  9. #9

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    6,812
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    The only way you'll get a third party app on the bar is in the login items.... any chance of a screen shot of them?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  10. #10


    Member Since
    Feb 21, 2012
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    Quote Originally Posted by mrplow View Post
    The only way you'll get a third party app on the bar is in the login items.... any chance of a screen shot of them?
    it is there. its not the bottom bar its the top the only thing there is iTunes helper. under users/ my profile not guest.

  11. #11

    vansmith's Avatar
    Member Since
    Oct 19, 2008
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    Toronto
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    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Open up Activity Monitor (/Applications/Utilities) and look for any processes that might be associated with the mouse software. If you find it, stop it.

    If you have no idea what you're looking for, post the list here and we'll see what we can do. You can save the list of processes and paste it here.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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  12. #12


    Member Since
    Feb 21, 2012
    Posts
    10
    downloaded the zapper its not showing maybe its not an app.

    heres info you asked for: all info tab

    94 CVMServer root 0.0 1 1.4 MB Intel (64 bit)
    13 diskarbitrationd root 0.0 2 2.4 MB Intel (64 bit)
    411 diskimages-helper tjwarriner 0.0 3 14.1 MB Intel (64 bit)
    210 diskimages-helper tjwarriner 0.0 3 14.1 MB Intel (64 bit)
    53 distnoted root 0.0 3 1.9 MB Intel (64 bit)
    116 distnoted tjwarriner 0.1 8 3.2 MB Intel (64 bit)
    325 distnoted _spotlight 0.0 2 1.5 MB Intel (64 bit)
    120 Dock tjwarriner 0.0 3 53.9 MB Intel (64 bit)
    42 dynamic_pager root 0.0 1 1.1 MB Intel (64 bit)
    179 filecoordinationd root 0.0 2 3.2 MB Intel (64 bit)
    123 Finder tjwarriner 0.0 4 77.0 MB Intel (64 bit)
    199 Flash Player (Safari Internet plug-in) tjwarriner 4.5 27 470.7 MB Intel (64 bit)
    131 fontd tjwarriner 0.0 2 5.8 MB Intel (64 bit)
    40 fseventsd root 0.0 28 3.7 MB Intel (64 bit)
    214 hdiejectd root 0.0 2 3.1 MB Intel (64 bit)
    431 helpd tjwarriner 0.6 28 22.9 MB Intel (64 bit)
    39 hidd root 0.0 3 2.1 MB Intel (64 bit)
    142 imagent tjwarriner 0.0 4 7.6 MB Intel (64 bit)
    157 iTunes Helper tjwarriner 0.0 3 6.5 MB Intel (64 bit)
    0 kernel_task root 1.7 69 468.9 MB Intel (64 bit)
    37 KernelEventAgent root 0.0 3 1.4 MB Intel (64 bit)
    10 kextd root 0.0 2 5.5 MB Intel (64 bit)
    109 launchd tjwarriner 0.0 2 1.5 MB Intel (64 bit)
    322 launchd _spotlight 0.0 2 924 KB Intel (64 bit)
    1 launchd root 0.0 3 1.8 MB Intel (64 bit)
    105 logind root 0.0 2 2.9 MB Intel (64 bit)
    35 loginwindow tjwarriner 0.0 2 24.0 MB Intel (64 bit)
    33 mDNSResponder _mdnsresponder 0.0 3 4.5 MB Intel (64 bit)
    32 mds root 0.0 5 37.0 MB Intel (64 bit)
    324 mdworker _spotlight 0.0 3 8.1 MB Intel (64 bit)
    133 mdworker tjwarriner 0.0 4 27.3 MB Intel (64 bit)
    126 netbiosd _netbios 0.0 2 4.1 MB Intel (64 bit)
    12 notifyd root 0.0 2 1.2 MB Intel (64 bit)
    16 ntpd root 0.0 1 1.7 MB Intel (64 bit)
    394 ocspd root 0.0 1 4.3 MB Intel (64 bit)
    30 opendirectoryd root 0.0 8 15.1 MB Intel (64 bit)
    124 pboard tjwarriner 0.0 1 1.2 MB Intel (64 bit)
    27 powerd root 0.0 2 2.9 MB Intel (64 bit)
    26 revisiond root 0.0 4 3.7 MB Intel (64 bit)
    343 RzDeviceEngine tjwarriner 0.0 2 21.4 MB Intel (64 bit)
    337 RzUpdater tjwarriner 0.3 5 27.3 MB Intel (64 bit)
    176 Safari tjwarriner 0.0 12 109.5 MB Intel (64 bit)
    178 Safari Web Content tjwarriner 1.8 8 298.0 MB Intel (64 bit)
    24 securityd root 0.0 4 9.7 MB Intel (64 bit)
    23 stackshot root 0.0 3 1.5 MB Intel (64 bit)
    21 syslogd root 0.0 4 984 KB Intel (64 bit)
    439 syspolicyd root 0.0 2 2.2 MB Intel (64 bit)
    122 SystemUIServer tjwarriner 0.0 3 29.0 MB Intel (64 bit)
    121 talagent tjwarriner 0.0 2 12.8 MB Intel (64 bit)
    328 taskgated root 0.0 3 5.7 MB Intel (64 bit)
    391 Terminal tjwarriner 0.0 5 22.9 MB Intel (64 bit)
    19 usbmuxd _usbmuxd 0.0 3 4.0 MB Intel (64 bit)
    114 UserEventAgent tjwarriner 0.0 3 13.4 MB Intel (64 bit)
    11 UserEventAgent root 0.0 4 13.2 MB Intel (64 bit)
    200 VDCAssistant root 0.0 4 9.9 MB Intel (64 bit)
    278 VLC tjwarriner 0.2 9 49.1 MB Intel (64 bit)
    18 warmd nobody 0.0 3 4.1 MB Intel (64 bit)
    138 warmd_agent tjwarriner 0.0 2 3.0 MB Intel (64 bit)
    87 WindowServer _windowserver 3.1 7 63.6 MB Intel (64 bit)

  13. #13

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,736
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Stop the "RzDeviceEngine" and "RzUpdater" processes.
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  14. #14


    Member Since
    Feb 21, 2012
    Posts
    10
    Quote Originally Posted by vansmith View Post
    Stop the "RzDeviceEngine" and "RzUpdater" processes.
    it won't delete or stop. I'm a bit confused as to why i hit them both i seen icon flash and as soon as i hit stop on the engine a big bold lime green saying profile flashed on my screen. could there be something not allowing this to stop running?

  15. #15

    vansmith's Avatar
    Member Since
    Oct 19, 2008
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    Toronto
    Posts
    19,736
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Quote Originally Posted by jerzeyzfynesy View Post
    I'm a bit confused as to why i hit them both i seen icon flash and as soon as i hit stop on the engine a big bold lime green saying profile flashed on my screen.
    Sorry, could you clarify this for me? I don't understand what's happening here.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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