New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

User settings and documents missing


Post Reply New Thread Subscribe

 
Thread Tools
Francois Levy

 
Member Since: Feb 13, 2012
Posts: 2
Francois Levy is on a distinguished road

Francois Levy is offline
My wife and I share a MacBook (1.83 GHz, 2GB RAM, Mac OS X 10.6.8) with separate accounts and fast switching allowed. Two days ago my son switched over from my account to hers; when it was activated all her documents were gone, the OS prefs were reset to factory (dock, desktop picture, Finder prefs, etc). Applications are intact. I've rebooted the machine, repaired hard drive and disk permissions from a Snow Leopard installer disc, deleted the com.apple.systemprefs.plist, all to no avail. Her user name was not changed, nor was her user folder relocated. I have a backup, but it's a couple of months old. I haven't tried archiving and reinstalling the OS out of concern of inadvertently deleting her now-invisible documents, but that may be the next logical step. Any other suggestions?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,660
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
It almost sounds like her home folder name was changed or it's possible that her account has become corrupt. Chances are her documents are still there but you may have to do some juggling of things to recover them.

What you can try before doing a reinstall is to log on the machine as ROOT and move her documents to your document folder. As root you should be able to see all documents in any account and move them.
QUOTE Thanks
Francois Levy

 
Member Since: Feb 13, 2012
Posts: 2
Francois Levy is on a distinguished road

Francois Levy is offline
Thanks for the suggestion. I enabled root login but when I look at her user folder her documents are still missing. Is there a way to view invisible files?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,660
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
That's strange. Unless the files were somehow deleted they should not have been hidden. To make sure the documents are really not hidden do this:

Open your terminal application: (Applications, Utilities, Terminal.app) When the box opens type the following and press enter:

defaults write com.apple.Finder AppleShowAllFiles YES

When you no longer want files to be visible:

defaults write com.apple.Finder AppleShowAllFiles NO

Note... the first command will unhide everything including files that are normally hidden by default. When you're finished finding the documents, issue the second command to get everything back to normal.

If unhiding files doesn't work to find her documents, they may have been accidentally deleted.
QUOTE Thanks

Post Reply New Thread Subscribe


« Using DVD-RW and BD-RE directly on Finder | Formatting New Hard Drive(Installing Snow Leopard) »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Renamed Home Folder and lost all settings, jpgs, mp3s, photos etc. HELP! lajay OS X - Operating System 0 08-31-2011 03:03 PM
Ideas requested regarding user accounts and privacy rjlashes OS X - Operating System 3 01-24-2010 12:46 PM
Transferring User Settings from iBook harddrive to New Mac Pro beanlynch OS X - Operating System 1 06-24-2009 03:43 PM
May have reset user permissions via Terminal - how to restore? dkbaj OS X - Operating System 2 06-27-2008 03:41 AM

All times are GMT -4. The time now is 03:01 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?