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Thread: Freeze on erase

  1. #1

    Member Since
    Jul 03, 2010
    Freeze on erase
    A friend of mine was having problems with an old g5 imac. I suggested erasing everything (after back-up) and reinstalling.

    We did a regular erase and then went to erase free space (using the systems disk start-up and disk utility). However as it got towards the end (it said 16 hours originally) it stopped showing the time left and stopped moving! After 4 days I chose skip but it is still frozen after 9 days now....

    What should I do - powerdown using the button? I can still choose menu options but the erase is frozen.


  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    First, there was really no need to erase free space just to reinstall the operating system and applications. However, it looks like the hard drive itself may be defective since it's taking so long. I would force power down and run Disk Utility to check the drive. If Disk Utility shows errors that can't be corrected, the hard drive will have to be replaced. The good news is you have a backup.

  3. #3

    Member Since
    Jul 03, 2010
    Thank-you! \

    The HD itself seems ok (after doing what you suggested. I am going to try installing the OS now, we will see how it goes

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